Description:

• Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
• Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email
• Input customer orders and customer transactions into the company’s order entry database
• Checks and releases various order holds as assigned for the position
• Assists with requests on pricing, shipping, product availability, terms and conditions and item information
• Identify and enter sales leads
• Hours: Monday-Friday 6AM-6PM
• On site: Loveland CO, 80538
• Long Term Opportunity
• Pay Rate: $20/hr

Experience Needed:

• Customer service
• Customer support
• Troubleshooting
• Call center
• Technical support

MUST HAVE

• 1 to 2 years of recent customer service experience
• Ability and desire to work in a fast-paced environment
• Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
• Critical thinking and multi-tasking skills required

Work Environment:

• Once temps are exceeding all 90 day expectations temps will be allowed a flex day on Fridays to work from home.
• There is opportunity to make up to $30/hour in the Customer Service department long term at Hach without getting into a management level position.

Description:

• Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
• Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email
• Input customer orders and customer transactions into the company’s order entry database
• Checks and releases various order holds as assigned for the position
• Assists with requests on pricing, shipping, product availability, terms and conditions and item information
• Identify and enter sales leads
• Hours: Monday-Friday 6AM-6PM
• On site: Loveland CO, 80538
• Long Term Opportunity
• Pay Rate: $20/hr

Experience Needed:

• Customer service
• Customer support
• Troubleshooting
• Call center
• Technical support

MUST HAVE

• 1 to 2 years of recent customer service experience
• Ability and desire to work in a fast-paced environment
• Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
• Critical thinking and multi-tasking skills required

Work Environment:

• Once temps are exceeding all 90 day expectations temps will be allowed a flex day on Fridays to work from home.
• There is opportunity to make up to $30/hour in the Customer Service department long term at Hach without getting into a management level position.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.