Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!

PLEASE APPLY IF YOU ARE INTERESTED AND A RECRUITER WILL REACH OUT AND DISCUSS NEXT STEPS!

Pay: $19/hr

6-Month Contract to Hire - Long-Term Opportunity!

Expected Start Date - 3/18/24

Job Description:

• Provide excellent customer service to all Medicare Advantage members.
• Assist with coverage and claims related questions.
• Accurately interpret benefits and policy provisions for all products.
• Conduct research and follow-up for prompt resolution.
• Work efficiently in a high volume call center while maintaining a professional, polite manner
• Research, investigate and triage customer issues of concern and dissatisfaction as assigned
• Advocate for the customer: explain benefits in a detailed and courteous manner so they are understood

Skills & Qualifications:

• 1 years of customer service experience.
• Proficient in Microsoft Office.

Schedule: Mon - Fri, 8am-5pm

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.