Title: Receptionist

Duration: 03 months and possible fulltime

Location: Stuart, FL.

Job Description:

•Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival, or directs visitors to appropriate office, department, or employee.

•Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

•Resolve patient issues through independent problem solving and with a goal of first call.

•Ensure thorough records are maintained by documenting discussions, messages, and actions taken to process inquiries.

•Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, and receiving and sending courier packages.

•Decisions are limited to defined parameters around work expectations, quality standards, priorities, and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Qualifications

•High School Diploma

•Preferred by not required Bilingual English (read, write & speak) and Spanish (speak)

•Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen

•Experience in a medical office or healthcare setting utilizing a computer-based practice management software system

•Ability to handle high call volume and multitask while providing an exceptional customer experience

•Excellent customer service and phone etiquette

•Knowledge of MS Office (Word, Excel, Outlook, Access)

Job Type: Contract

Schedule:

• 8 hour shift

Experience:

• Medical receptionist: 1 year (Required)
• ASSISTANT: 1 year (Required)
• Healthcare: 1 year (Required)
• Front desk: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person