• Greets visitors to the building, creating a warm and welcoming environment. Determine reason for visit. Assure sign-in/out procedures are followed and temporary badges created as needed.
• Answers telephone in a timely manner and directs the caller to the appropriate department or employee.
• Understands and differentiates between crisis calls and can easily access appropriate clinical staff.
• In the absence of requested staff, offers caller choices of transfer a caller to an associate’s voice mailbox, locating another staff person, or taking a message.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, services provided and other related information.
• Notifies applicants of application process.
• Manages patient visitation to ensure appropriate process are followed such as number/age/relation of visitors, collecting personal belongings, etc.
• Accepts, reviews and documenting patient belongings. Notifies appropriate staff to ensure timely delivery to unit/patient.
• Receives, sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Manages the security of the reception area. Recognizes and responds to signs of rising acuity. Calls for assistance as needed.
• Assists in the expedient announcement of codes and fire drills.
• Manages cash box and sales for meal tickets & events.
• Assist with clerical duties such as faxing, filing, and collating for facility as needed.
• Performs other duties as assigned.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300 Subsidiaries!

Qualifications:

• High School Diploma or equivalency required
• One year of experience on a multi-line telephone switchboard in a heath care environment preferred.
• Weekeends and holidays availability

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.