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Under the supervision of the Vice President of Operations, the Help Desk Supervisor is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Help Desk Supervisor plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards.
Requirements:
Internal Candidates
Eligibility
To be considered for this position, you must meet the following eligibility requirements:
Full Time
$70k-89k (estimate)
05/16/2024
07/14/2024
technologylab.com
Nashville, TN
<25
The job skills required for Help Desk Supervisor include Help Desk, Customer Service, Leadership, IT Support, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Supervisor positions, which can be used as a reference in future career path planning. As a Help Desk Supervisor, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Supervisor. You can explore the career advancement for a Help Desk Supervisor below and select your interested title to get hiring information.