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Client Services Manager
Team Select Home Care Conshohocken, PA
$83k-108k (estimate)
Full Time | Skilled Nursing Services & Residential Care 10 Months Ago
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Team Select Home Care is Hiring a Client Services Manager Near Conshohocken, PA

Team Select Home Care is looking for a Client Services Manager to join our Team Select family in our Conshohocken office!

The Client Services Manager will work with both internal staff and patients and their families. They will also assist with payroll and scheduling of our field staff.

Responsibilities:

  • Maintain a current awareness of the open positions for field staff in collaboration with Clinical Supervisor, Operations Manager and scheduling department. Establish recruiting requirements by meeting with managers.
  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (Overtime %, Gross Margin, etc.)
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
  • Demonstrate an ability to identify problems and initiative to reach quality decisions
  • Maintain strict confidentiality on patient, agency, and employee matters
  • Maintain a working relationship with candidates after the hire process and communicate any challenges or need for process changes to the hiring managers

Qualifications:

  • College degree, preferred.
  • Self motivated and good energy
  • Strong computer skills

Our Benefits:

  • Medical, dental, and vision insurance
  • 401K
  • Paid Time Off
  • Environment which fosters career opportunities and personal growth

#IPA

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • On call

Application Question(s):

  • Are you able to work in the office located in Conshohocken, PA?

Education:

  • Bachelor's (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$83k-108k (estimate)

POST DATE

07/23/2023

EXPIRATION DATE

09/01/2024

WEBSITE

teamselecthh.com

HEADQUARTERS

Phoenix, AZ

SIZE

500 - 1,000

INDUSTRY

Skilled Nursing Services & Residential Care

Show more

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The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Manager job description and responsibilities

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

02/16/2022: Shreveport, LA

They also ensure unsatisfied clients are compensated with free services, products, or discounts.

02/28/2022: Tucson, AZ

Client service managers oversee the hiring, orienting, and training of staff for the department.

01/16/2022: Yakima, WA

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

01/18/2022: Colorado Springs, CO

They develop policies and regulations necessary for ensuring client satisfaction.

03/08/2022: Poughkeepsie, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Manager jobs

Should be excellent communicators capable of leading a team.

02/21/2022: Utica, NY

Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.

02/12/2022: York, PA

As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.

02/02/2022: Canton, OH

Mastermind creative ways to deliver an exceptional client experience.

02/15/2022: Portland, ME

Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.

02/25/2022: New Haven, CT

Step 3: View the best colleges and universities for Client Services Manager.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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