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About us:
Team Rooter is a large plumbing company with offices in Los Angeles, San Diego, Ventura & Anaheim. We are professional, dedicated and innovative and our goal is to abide by our core values & be the very best we can be.
Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work! At Team Rooter, you are part of the family! If you’re a hard-working professional with an inner drive to improve yourself and grow in your career, then Team Rooter is right for you!
Our core values:
We are looking for people who represent these core values. We are hard working, but also have fun. We treat all of our employees with respect & appreciation. At Team Rooter, we invest in our employees. We give you opportunities to learn & improve your skills. We expect you to always be your best & to represent our company with pride. We offer many benefits as well as opportunities for advancement to those employees that work hard for them. Here is what we are looking for in a Dispatcher:
Key Responsibilities:
Customer Communication: Answer incoming calls, emails, and messages from customers, providing information, scheduling appointments, and addressing customer concerns or issues. Maintain professional and courteous communication with customers, ensuring their needs are met and their expectations are managed throughout the service process.
Scheduling and Dispatching: Schedule all plumbing services based on technician availability and customer preferences. Coordinate with field technicians to assign service calls, dispatch work orders, and provide necessary information for service assignments. Monitor the progress of service calls and dispatch technicians to additional jobs as needed to optimize scheduling and maximize efficiency. Create & approve purchase orders as they are requested by the technicians. Debrief with techs after completion of appointments to make sure everything is in order & sent to customer.
Resource Management: Maintain accurate records of technician schedules, work orders, and service assignments using scheduling software or dispatch systems. Coordinate the allocation of resources, such as equipment, materials, and transportation, to support the completion of service calls in a timely manner.
Problem Resolution: Address any scheduling conflicts, delays, or emergencies that may arise during service calls, promptly communicating with customers and technicians to resolve issues and minimize disruptions. Provide support and guidance to technicians in the field, assisting with troubleshooting, problem-solving, and decision-making as needed to ensure successful service delivery.
Skills and Qualifications:
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
Wednesday-Sunday 7AM-4PM or 8AM-5PM
Experience:
Shift availability:
Ability to Commute:
Work Location: In person
Full Time
$46k-60k (estimate)
03/27/2024
03/29/2024
teamrooter.com
North Hollywood, CA
<25
The job skills required for Dispatcher include Customer Service, Transportation, Scheduling, Problem Solving, Communication Skills, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.