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What are we looking for in our Customer Support Engineer?
The Information Technology team at Russell Tobin & Associates is supporting a top Biotechnology Research organization that has an opening for a Customer Support Engineer.
The full job description is below. Location: 33 Avenue Louis Pasteur, Boston, MA 02115, United States Duration: 3 months Rate: $40 - 45/ hrs on w2
Job Description:
Provides technical support in the development and implementation of customer applications and company products. Conducts onsite enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and thirdparty vendor products utilized in the customer's application/systems.
Critical Skills:
Basic Qualifications:
Preferred Qualifications:
"Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors."
Rate/Salary: $40 - 45/ hrs on w2
Full Time
$107k-139k (estimate)
05/18/2024
06/04/2024
The following is the career advancement route for Customer Support Engineer positions, which can be used as a reference in future career path planning. As a Customer Support Engineer, it can be promoted into senior positions as a Technical Customer Support Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Engineer. You can explore the career advancement for a Customer Support Engineer below and select your interested title to get hiring information.