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Client Support Engineer at Freight Farms
About Us:
Freight Farms is a long-time Ag Tech leader and we were the first to build a farm inside a shipping container. Unlike a traditional farm, our plants grow vertically indoors without soil, getting their nutrition from water and light from powerful and efficient LEDs. The result is a system that operates independently from land, climate, and season with the power to bring local food production directly to you, no matter where you are in the world.
Job Description:
We are looking for an AWESOME Client Support Engineer to help with inbound traffic and solving customer issues. Our Client Support Engineers are the mission control to our farmers’ Apollo 13 mission, supporting our farmers across the globe to keep their plant life support systems at peak operation.
As a Client Support Engineer your creativity and problem solving skills will be tested as you troubleshoot the complex and often intertwined systems that make up our product. The ideal candidate is a natural problem solver who can quickly analyze situations and use a variety of resources to reach resolution. Our customers come from a range of backgrounds, so this candidate should be able to clearly communicate solutions. If you enjoy learning new technologies, teaching your knowledge to others, and you want to impact the food system, we want to hear from you!
The ideal candidate will possess:
Responsibilities:
Requirements:
Preferred Qualifications:
Job Type: Full-time
COVID-19 considerations:
We are currently abiding by hygiene, sanitation and social distancing protocols pursuant to the state and federal government. We will adjust our telecommuting policies as more health data is revealed in a positive trend.
Application Question(s):
Work Location: Hybrid (In person M/Th | Remote T/W/F)
Job Type: Full-time
Benefits:
Compensation package:
Schedule:
Application Question(s):
Work Location: In person
Full Time
Durable Manufacturing
$92k-113k (estimate)
05/10/2024
09/05/2024
freightfarms.com
BOSTON, MA
25 - 50
2013
RICK VANZURA
<$5M
Durable Manufacturing
Our mission is to create a global infrastructure to revolutionize local access to food. Here We believe that healthy food is a right, not a luxury. For this reason, we are dedicated to making fresh food accessible to anyone, anywhere, any time with a complete platform of products and services the Greenery S, farmhand, and Client Services - to empower our global community of partners. With this global infrastructure, we aim to revolutionize local assess to food for a more sustainable futurenot just in terms of the environment, but by also making communities more resilient and secure. Together ...with our team and network of farmers, we hope to build a future-facing and inclusive world. Today, we have Freight Farmers around the world: snowy Canadian wildernesses, Middle Eastern deserts, concrete urban jungles, and everything in between. While our Freight Farmers have different backgrounds, they all want to shorten the distance that food travels from farm to table. Our farmers rely on container farms as a source of high-quality and sustainable produce, 365 days a year.
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The job skills required for Client Support Engineer include Products and Services, Futures, Problem Solving, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Engineer positions, which can be used as a reference in future career path planning. As a Client Support Engineer, it can be promoted into senior positions as an Integrated Solutions Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Engineer. You can explore the career advancement for a Client Support Engineer below and select your interested title to get hiring information.