35 Business Services Specialist Jobs in Fort Worth, TX
Tarrant County College is Hiring a Business Services Specialist Near Fort Worth, TX
- Conducts new hire and refresher training sessions for the Business Services Department; responsible for maintaining Business Services Procedures Manual
- Assists the Manager of Business Services as a subject matter expert in managing student accounts and works in conjunction with the Manager in maintaining office operations; handles decisions regarding student account issues in the Manager’s absence
- Manages the day-to-day work of part-time team members, ensuring accuracy, timeliness, and adherence to Business Services processes and procedures
- Participates in special projects and presentations
- Fosters relationships with other core internal departments and attends meetings representing Business Services
- Performs customer service duties, such as assisting students, faculty, and staff in person, by telephone, email, or live chat and maintaining the 1098T hotline
- Processes payments, balances cash drawers, prepares bank and miscellaneous deposits, processes petty cash, and distributes paychecks; orders and stocks office supplies
- Manages all BankMobile customer service-related issues
- Processes and invoices third-party sponsorships for student accounts and corporate services; processes payments and maintains records
- Ensures accurate allocation of military tuition benefits to student accounts and return of funds to Veterans Affairs
- Corresponds with payment plan company and collection agencies to maintain current and past tuition and miscellaneous accounts
- Verifies and posts details of business transactions, such as returned payments; analyzes and processes student account balances and refunds
- Prepares vouchers, invoices, account statements, requisitions, reports, spreadsheets, generated 1098T forms, and other records
- Maintains lost and found items, handles vending machine service issues and refunds, and manages campus key inventory; distributes and receives keys from faculty, staff, and administrators
- Works opening and closing shifts, depending on operational needs
- Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
- Supports the mission, values, goals, and principles of the College
Works under the general supervision of the Manager of Business Services
- Performs Other Related Tasks as Required
- Associates Degree or 60 college hours and three (3) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience
- Experience working in customer service, preferably in a higher education setting
- Experience working with large amounts of cash and financial transactions
- Knowledge of proper cash handling and financial record-keeping techniques, ensuring secure, accurate, and timely processes
- Skilled in excellent customer service and interpersonal relationships including strong listening, verbal, and written communication
- Skilled in computer applications and enterprise systems, including the Microsoft Office suite
- Ability to collect and analyze data so as to make decisions or provide sound recommendations based on policy, procedure, practice, and existing regulation while exhibiting strong attention to detail and organization
- Ability to work effectively in a collaborative environment either individually or as part of a team
- Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
- Ability to delegate work appropriately to meet College and campus deliverables
Monday – Thursday 8AM – 7PM
Friday 8AM – 5PM
Summer Hours (June & July)
Monday – Thursday 7:30AM – 7PM
Should you have questions specific to this position please contact the following individual
Job Summary
Full Time
$32k-40k (estimate)
11/06/2023
06/04/2024
dl.tccd.edu
Fort Worth, TX
<25
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The job skills required for Business Services Specialist include Customer Service, Microsoft Office, Written Communication, Attention to Detail, Listening, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Services Specialist positions, which can be used as a reference in future career path planning. As a Business Services Specialist, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Services Specialist. You can explore the career advancement for a Business Services Specialist below and select your interested title to get hiring information.
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