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Support Staff
Tandym Tech New York, NY
$45k-56k (estimate)
Full Time 2 Weeks Ago
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Tandym Tech is Hiring a Support Staff Near New York, NY

Job Details

A recognized legal services organization is currently seeking a Support Staff professional to join their staff. This team takes pride in their work and is looking for someone to confidently jump in to support their operations!
Responsibilities:

  • Log into Avaya Cloud Answer and direct all calls to the respective practices or provide contact for external agencies
  • Follow up on voicemails, ensuring clients are communicated with promptly
  • Produce logs and reports to improve the Switchboard System
  • Cover the Main Reception Area as necessary in efforts to support and provide backup to the overall team

Key Requirements:

  • Reception/Switchboard training and experience
  • Ability to quickly assess callers' needs and direct them to the best practice area/external agency
  • Bilingual candidate (Spanish/English) will be an asset, but not compulsory
  • Technically savvy
  • Ability to quickly grasp and manage the Avaya cloud system quickly
  • Possess working knowledge of MS Office and other tools
  • Looking for a sharp, strong communicator

Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

04/23/2024

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Tandym Tech
Full Time
$119k-145k (estimate)
3 Days Ago
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Full Time
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The following is the career advancement route for Support Staff positions, which can be used as a reference in future career path planning. As a Support Staff, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Staff. You can explore the career advancement for a Support Staff below and select your interested title to get hiring information.

Pinch Chinese
Part Time
$42k-59k (estimate)
4 Days Ago

If you are interested in becoming a Support Staff, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Staff for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Staff job description and responsibilities

Support staff members are responsible for a wide range of roles and must be able to multitask.

02/04/2022: Canton, OH

They might also be in charge of forwarding calls or relevant messages or taking minutes at meetings.

01/21/2022: Lorain, OH

Support staff must provide information about the hazards and risks from your job

02/18/2022: Macon, GA

Support staff need to be able to understand the context of the situation, think critically and act fast.

01/23/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Staff jobs

Support staff members are responsible for a wide range of roles and must be able to multitask.

03/30/2022: Kansas City, MO

Support staff members perform a variety of duties, and must be prepared to handle many tasks at once.

04/03/2022: Waco, TX

Support staff members need to be quick learners and versatile.

01/19/2022: Altus, OK

Create a succession planning program.

02/06/2022: Green Bay, WI

Step 3: View the best colleges and universities for Support Staff.

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