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Company Overview
Tampa Bay Vets is a busy, AAHA accredited animal hospital practice with 6 locations in Tampa, FL. We pride ourselves on practicing the best quality medicine for our patients.
We are in the forefront of medical technology, providing:
Health/Wellness
Endoscopy
Cold Laser Therapy
Ultrasound
Acupuncture
Digital Radiography
Advanced Surgeries and
Physical Rehabilitation services.
We are looking for team members to join our family! We encourage professional growth and learning and have a great benefits package that reflects this! We have board certified DVM's and certified technicians on staff!
Job Summary
We are looking for a dedicated and caring Client Care Specialist. Our Client Care Specialists provide the first impression of the hospital to clients and patients. They must be friendly, able to create relationships, professional and courteous, and capable of handling many tasks at once with many interruptions.
Job responsibilities
Perform opening procedures, clerical tasks involve typing, phone use, computer software use, use of checklists
Greet clients and patients in a professional, upbeat and friendly manner
Cash handling, credit card processing, client identity protection
Reconcile invoices and money at day-end according to protocol- cash handling
Maintain medical records and check for completeness, advanced level medical record keeping
Answer telephone calls by the 3rd ring
Schedule appointments for the best flow for each day, use of deductive logic
Schedule boarding and grooming appointments
Call & confirm appointments and track no-shows
Handle miscellaneous correspondence/faxes/emails/mail/texts
Present invoices, receive payment and prepare estimates
Assist clients in any way needed (carrying food, pets, etc..)
Handle emergency situations with calmness and tact
Qualifications and Skills
Attention to detail
Ability to multitask and take initiative
Ability to work in stressful situations while making sound decisions
Excellent Customer service skills
Excellent prioritization and efficiency
Must be able to lift patients up to 40 pounds alone, and patients over 50 pounds with assistance
Benefits and Perks
Higher than normal pay ranges with incentives using a Pay for Performance compensation system
401K
Medical, Dental, Vision and Supplemental Insurance
Paid Time Off
Continuing Education allowance
Uniform allowance
Employee pet care benefit
Tuition Reimbursement for Veterinary Technician school
Professional development
Full Time
$49k-65k (estimate)
01/25/2023
05/17/2024
The job skills required for Client Care Specialist include Customer Service, Initiative, Attention to Detail, Cash Handling, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Specialist positions, which can be used as a reference in future career path planning. As a Client Care Specialist, it can be promoted into senior positions as a Client Service Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Specialist. You can explore the career advancement for a Client Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Specialist job description and responsibilities
A Client Services Specialist also assists Account Managers to ensure a high level of customer service.
02/05/2022: Paramus, NJ
Perform other administrative duties as required to build business for clients.
03/17/2022: Detroit, MI
Care specialists help organize and process paperwork to ensure patients receive the care they need.
04/04/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Specialist jobs
Have a clear escalation pathway.
04/04/2022: Poughkeepsie, NY
Step 3: View the best colleges and universities for Client Care Specialist.