At Talkiatry, we believe mental health is health. We’re a successful, high growth organization creating the gold standard in mental healthcare and helping people live their best lives. More specifically, we’re solving the behavioral health crisis in America by focusing on high-quality in-network care and proprietary technology that redefines how patients access and receive psychiatric care. The result? Through a personalized approach, we meet the needs of patients, physicians, and insurance partners while driving down costs and improving care. If you’re searching for a mission-driven rocket ship, this is the one to get on.

About the Job:

We’re hiring a Front Desk Specialist to ensure we maintain exceptional hospitality for visitors to our practice and streamline a number of administrative tasks that are important to the operations of our business. These tasks range from processing mail to managing room reservations for our clinicians.

Responsibilities:

• Create a welcoming and hospitable environment for all visitors as they enter and exit our practice
• Process mail that arrives at our office, execute on administrative tasks the result from the different types of mail we receive
• Work with our clinicians and operations staff to manage room reservations for our clinicians to be able to see patients (either in person or virtually) throughout the day.

Desired Competencies:

• Professionalism– You have a high level of integrity and can manage highly sensitive and confidential communications with discretion
• Organized & Detail-Oriented – You will need to maintain the tidiness of the front desk of our office, and appropriately process mail as it comes in.
• Diligent– It is critical that you are reliable, show up to work on time, and can be a trusted set of hands to carry out your various responsibilities.

Qualifications:

• Strong verbal and written communication skills
• Ability to multi-task and prioritize
• Attention to detail and problem solving
• Experience with calendar management and answering phones
• Administrative/Front Desk Experience
• Familiarity with Microsoft Office (including Outlook and Teams)
• Able to commute into Chelsea office daily

We Offer:

• A collaborative, diverse, fast-paced environment in a purpose-driven company; Join a team of 250 team of difference-makers
• Flexible Location: Colleagues work virtually, in the office, or a combination of the two
• Opportunity to learn and grow as our organization grows thanks to a best-in-class Learning team
• Leadership committed to building a people-first, inclusive culture focused on your well-being and supporting your wellness ambitions
• Generous benefits including up to 100% of healthcare insurance costs paid from day 1, competitive 401K match with immediate vesting, generous PTO plus paid holidays, and more!

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10001: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location