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Job Title: Customer Service Call Center Representative-EXP
Location: Salem OR 97302
Duration: 3-6 Months of contract High Possibility of extension
** Hours of operation of 5AM-7PM seven days a week** This is a 40 hour a week position with occasional opportunities for OT. Ideal candidates will need to be flexible with working possible early mornings and/or weekends. Attendance and punctuality are essential functions of the position. This position is located on-site in an office call center environment **
Job Description:
This position is for a call center representative providing outstanding levels of customer service. Using various software programs for accurate scheduling, assistance, and support.
Candidates are expected to multi-task using multiple screens and telephone software in an efficient and effective manner, while displaying a pleasant, courteous, and professional level of assistance.
Proper call documentation, organization and follow through is essential to ensure the best customer experience. Follow call-handling procedures to assure uniform support within the guidelines of the department. Meet call handle volume and productivity performance metrics.
Performs other duties as required or assigned. Support of additional skillsets, projects and opportunities may be available. Attendance and punctuality are essential functions of the position.
Job Types: Full-time, Contract
Pay: $15.00 - $16.00 per hour
Schedule:
Work Location: In person
Full Time | Contractor
Business Services
$39k-49k (estimate)
03/29/2024
04/10/2024
talentbridge.com
WEST DES MOINES, IA
1,000 - 3,000
2002
Private
MEREDITH CARLE
$50M - $200M
Business Services
The following is the career advancement route for Customer Service Representative/Call Center Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative/Call Center Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative/Call Center Representative. You can explore the career advancement for a Customer Service Representative/Call Center Representative below and select your interested title to get hiring information.