Description:
Workplace Operations Coordinator | Job Description

At ***, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees of ***. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for *** employees.

ABOUT YOU
You are an individual who possesses a strong ability to successfully prioritize and execute tasks/duties as assigned in alignment with the overall goals of the team. You have a growth mindset and know how to stay self-motivated and demonstrate a positive attitude. You feel empowered to take initiative and lead from your seat. You consistently demonstrate strong verbal and written communication skills.


RESPONSIBILITIES
Represent “***” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable.
Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact
Ensures music content adheres to ***’s Core Values and volume level is appropriate for a workplace environment
Keep weekly inventory of Workplace items that need to be purchased. Restock supply closet on a regular basis. Support local teams with inventory management
Manage incoming and outgoing mail/shipment process within the all workplaces
Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations
Assist with general conference room bookings
Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary
Coordinate with security on incoming visitors. Ensure name tags are printed and given to all visitors at the reception desk
Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security
Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns
Support all Workplace leadership with all duties as necessary


EXPERIENCE & SKILLS
Be aligned with ***’s Core values: Make it Happen, Uplift Others and Be Yourself
A passion for facilitating an overall positive employee experience through ongoing operational support
2 years of customer service experience
1 years in Workplace related experience
Possess the ability to remain agile and multi-task effectively in a fast paced environment
A passion for fostering an overall positive employee experience through ongoing operational support
Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively
Capable of prioritizing tasks/duties as assigned and delegating tasks as needed