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Hiring for Orlando, FL
Service Desk Technician II identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. A Service Desk Technician II documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and online requests for technical support. In addition, Service Desk Technician II coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. Works independently within established procedures associated with the specific job function.
Qualifications
Essential Responsibilities/Accountabilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:
For 45 years, TAIT has imagined beyond expectations. Together with our clients, our global team of passionate artisans envision, create, and deliver experiences that move audiences around the world. From strategic visioning to delivery, across markets and media, we are united by a belief that anything is possible. TAIT exists to imagine beyond expectations to create moments that transcend. Our global multidisciplinary team works with clients in the realms of Live Shows, Location-Based Experience, Brand Experience, and Placemaking to deliver the unforgettable.
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
#ZR
Full Time
$49k-62k (estimate)
05/01/2024
05/02/2024
www.taittowers.com
Lititz, PA
<25
The job skills required for Service Desk Technician II include Troubleshooting, Customer Service, Service Desk, Problem Solving, Active Directory, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Technician II positions, which can be used as a reference in future career path planning. As a Service Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician II. You can explore the career advancement for a Service Desk Technician II below and select your interested title to get hiring information.