Description

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team! 

The Property Manager is primarily responsible for general oversight and management of a student housing community. Ensure the property is adequately maintained at a level exceeding company standards and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.

Responsibilities and Duties

• Model and cascade Tailwind Group’s five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity. 
• Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations, and other resident concerns.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
• Maintain complete and accurate community files and records in RealPage.
• Coordinate collection and documentation of all required fees from current and future residents.
• Assist in the development and implementation of budgets, marketing campaigns, business plans, and special events.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Participate in new employee onboarding, training, and employee performance reviews.
• Respond to after-hour emergency issues.
• Perform other duties as directed by Regional Manager.

Requirements

• Pass a criminal background check.
• Demonstrate a high level of integrity and professionalism. 
• Possess strong administrative, organization and communication skills.
• Be a self-motivated individual and excel at working in a team environment. 
• Ability to have a positive and innovative approach to problem-solving. 
• Prefer to have relevant industry experience, property management experience is a plus.
• Prefer to have experience with RealPage software. 
• Open to becoming a Certified Pool Operator. 
• Ability to exemplify the Tailwind Group core values.

Our Core Values:

We are Entrepreneurial

We are Versatile

We are Responsive

We are Innovative

We value Integrity

Our Mission: Pursue and capitalize on real estate opportunities while adhering to our core values. In doing so, we create a business that provides growth opportunities to our employees and the communities we serve - thereby generating optimal returns to our investors.

Our Vision: Be nationally recognized as a top ten owner and operator of student housing and be an accredited Top Place to Work. We will achieve this vision by building a CULTURE of passionate, empowered, and determined team members; bringing INNOVATION and UNCONVENTIONAL APPROACHES to everyday thinking; REFUSING TO BE OUT-HUSTLED by our competition and ensuring that our REPUTATION stands above all else. These accomplishments will lead to unparalleled service to our customers, consistent returns to our investors, and leave a lasting, positive impact on the communities we serve.

http://thetailwindgroup.com/

Equal Opportunity Employer