Purpose of Position:

Develop and maintain high performing Food and Beverage Teams. Responsible for achieving financial and company objectives as well as cost of sales control to ensure that guest service needs are achieved.

Job Responsibilities and Duties:

• Ensure quality of service is aligned with Casino Service standards and performance objectives, including to cleanliness and appearance of assigned restaurant area(s).

• Ensure proper training of all personnel including sequence of service, ServSafe and guest service standards.

• Ensure that Casino, Food and Beverage operational Policies, Procedures, and regulations are followed.

• Prepare Food and Beverage reports as requested as pertaining to relevant assigned areas of responsibility.

• Responsible for managing labor costs by scheduling according to business demands.

• Responsible for staffing, training, and scheduling of Team Members.

• Responsible for preparing evaluations and issuing disciplinary actions as required.

• Responsible for budget preparation and compliance pertaining to assigned areas.

• Order restaurant supplies and maintain accurate inventory within budgetary requirements.

• Assist with progression of Team Member career development plans through mentoring and coaching.

• Meet with guests to resolve concerns in accordance with guest service standards and procedures.

• Perform other duties as assigned.

Education/Experience:

• High school diploma or equivalent is required, unless otherwise waived by Human Resources Management.

• Bachelor’s degree in Business or related field is preferred.

• Five (5) years of supervisory or management experience preferred.

• Five (5) years of Food and Beverage and guest service experience preferred.

• Excellent leadership, interpersonal skills, written and verbal communication, decision-making skills, proven analytical and problem-solving abilities required.
Must be able to work Nights, Weekends, and Holidays