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Call Center Agent - Full Time
Do you love Technology?
Do you have a passion for consumer electronics?
Love solving problems and helping to bring our customer’s products to life on the retail sales floor?
Then T-ROC has the opportunity for you! We are hiring Full-Time & Part-Time Call Center Agents focused on supporting product displays at Best Buy for an industry leader in home audio systems, noise-canceling headphones, and professional audio products.
A Call Center Agent is responsible for communicating with field technicians from across the country and helping them troubleshoot and, ultimately, fix our customer’s displays, with the ultimate goal of maintaining both functional and visual merchandising standards for a world-class consumer electronics brand.
Here are the details:
What’s in it for you:
Here’s what you need to ROC this role:
Who is T-ROC? At T-ROC, we empower people with the Power of People and Technology. You will have in the palm of your hand, the hottest brands rocking the most innovative technologies on the planet! Your knowledge and enthusiasm will be the fuel that brings technology to life for your T-ROC customers!
What it is like to be a T-ROC’ER? Your entrepreneurial spirit will be valued at T-ROC. Your desire to work honestly and with the utmost level of integrity will be appreciated as you amaze customers with your technical expertise. Do you crave change and thrive on achieving the impossible? We do so with gusto and have fun the T-ROC way!
Full Time
Business Services
$36k-47k (estimate)
03/25/2024
07/20/2024
trocglobal.com
CORAL GABLES, FL
3,000 - 7,500
2000
Private
BRETT BEVERIDGE
$50M - $200M
Business Services
T-ROC offers technologies, staffing solutions and marketing insights to enterprises.
The job skills required for Call Center Agent - Full Time include Call Center, Problem Solving, Building Relationships, Troubleshooting, Leadership, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent - Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Agent - Full Time positions, which can be used as a reference in future career path planning. As a Call Center Agent - Full Time, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent - Full Time. You can explore the career advancement for a Call Center Agent - Full Time below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.