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Be unstoppable with us!
T-Mobile is synonymous with innovation and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.
Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.
Together, we won’t stop!
Let’s create happy customers.
At T-Mobile, we love our customers! And we empower you to make them happy. As part of a Team of Experts, you’ll focus on a specific customer base, which lets you deepen those relationships and deliver the end-to-end resolutions your customer needs.
We pioneered this approach because we believe all customers deserve a better experience. And it makes us happy to work together this way, too.
You’ll start out as an Account Associate in a Team of Experts that works ONSITE and together to deliver amazing Un-carrier customer experiences.
With training and a ramp-up period, you’ll be set up for success in your new job. Next step, you’ll be moved to Expert, where you will own the relationship with your customer base, listening to their needs and being hands-on to resolve their problems.
This move could happen in as little as five months from your start date!
Better life, better pay.
It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour.
In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial, health, and lifestyle perks, that make your total rewards package worth even more! We’ll always recognize and invest in the team that makes us #FamousforCare!
Check out all the benefits a career as an Account Associate has to offer at .
We’re offering qualifying Experts of our Customer Experience teams the increased work / life balance that comes with working a hybrid work schedule.
Job Responsibilities :
Qualifications :
Our Team of Experts works collaboratively to ensure our Account Associates have the tools and resources they need to excel.
Join the T-Mobile Talent Community today to learn more about how we can help you achieve your career goals!
Travel :
Travel Required (Yes / No) : No
DOT Regulated :
DOT Regulated Position (Yes / No) : No
Safety Sensitive Position (Yes / No) : No
Never stop growing!
T-Mobile doesn’t have a corporate ladder it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing
Last updated : 2024-02-23
Full Time
$36k-45k (estimate)
02/26/2024
03/29/2024
t-mobile.hu
Seattle, WA
<25
The job skills required for Customer service include Customer Service, Futures, Customer Care, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service positions, which can be used as a reference in future career path planning. As a Customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service. You can explore the career advancement for a Customer service below and select your interested title to get hiring information.