Overview

Symmons Industries, we are seeking a natural self-starter with a passion to be consultative, share knowledge and find solutions. Always focused on using progressive improvements and create solutions for our customers. The Dedicated Accounts Manager position will have both strategic and administrative responsibilities to drive sales and conversion of corporate accounts to Symmons by delivering a world class customer experience through sales and technical support. This role is a hybrid role requiring 3 days in office and 2 days remote.

Responsibilities

• Build a close partnership by collaborating with a select group of corporate and franchise accounts.
• Drive rapid conversion of each branch from current supplier to Symmons.
• Proactively hunt, identify, and share potential lead generations with key accounts to drive commercial growth within branch.
• Conduct product and sales training to increase knowledge of the Symmons product portfolio at each branch.
• Collaborate with key accounts to get their Branch Leaders and Commercial Sales Consultants trained and setup in all relevant Symmons systems.
• Liaison between key accounts and the Symmons sales team.
• Utilize Salesforce to track sales activities and manage customer accounts.
• Manage project status and current product lead time needs.
• Responsible for continued sales growth of assigned accounts.
• As required, assist with call center inquiries from key accounts customers and provide technical support.
• Train Customer Service Representatives on key accounts products, systems, and business interactions.
• Respond to email, phone and Salesforce inquiries pertaining to product application, warranty, installation, troubleshooting and feature questions.

Qualifications

• Bachelor’s Degree preferred
• 1 – 3 years Account Management and/or Sales experience
• Strong organizational and time management skills
• Build and maintain strong relationships
• Strong communication and interpersonal skills to build rapport with customers
• Self-motivated with a relentless drive to succeed
• Experience with Salesforce or equivalent CRM
• Up to 15% travel may be required including limited overnight stays

In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. Eighty years later his legacy lives on through the Temptrol® valve, which is still made right here in the USA.

While the vision of Paul Symmons is never out of sight, we’re constantly pressing forward, challenging ourselves and the industry to be better… to do better. As we design and redesign the minute details, we’re also conscious of the bigger things, like water conservation, and energy reduction, and global impact.

That’s what we do here at Symmons – we make things right.

Headquartered in Braintree, MA, Symmons is a privately held company with regional sales offices and local representatives located throughout the United States and Canada. For more information, please visit www.symmons.com.

Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting.

Please submit your application/resume at: https://careers-symmons.icims.com