Symetra has awesome opportunity to join our Technology and Operations organization as a Senior Technical Program Manager!

As a Senior Technical Program Manager, you have an important role at Symetra's Technology and Operations organization focused on Workforce Benefits business solutions. You are responsible for leading large and complex technical projects from inception to completion. This position requires a blend of technical expertise and leadership skills to manage cross-functional teams and ensure that project goals are met within the constraints of budget, time, engineering capacity and company standards.

Key responsibilities include defining technical requirements, identifying solutions, and establishing delivery rhythm. You must be adept at balancing business needs with technical constraints and overseeing all aspects of a project.

Your skillset includes proficiency in current web and cloud technologies, operations, code reviews, source control management, and software development lifecycle practices. You should be capable of building processes, managing technical relations with partner teams, and leading quality assurance processes. Additionally, you should have experience in managing a portfolio of integration projects and be able to track and report on defined metrics for development and delivery.

On a regular basis, you will be working closely with business, operations, IT, product management, and UX design teams, and translate concepts into engineering tasks. Your superb communication skills will help bring alignment with partner teams and present program status effectively.

• Drive cloud-native solution development in the complex insurance business domain.
• Collaborate with engineers, product owners, and UX designers to deliver detailed solutions to complex problems while monitoring schedules and engineering capacity.
• Create detailed specifications and break down features and user stories for software engineering teams.
• Manage relationships between cross-functional teams and drive integrations.
• Actively participate in Agile ceremonies; lead when required.

Why work at Symetra

Here's what some of our employees have to say about why they work at Symetra:

"Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued." Vernell K. - Auditor

"We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" Stephanie F. - VP Customer Service & Operations

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are crafted to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Salary Range: $121,300 - $202,200 plus eligibility for annual bonus program.

• Bachelor's or master's degree or equivalent experience in computer science or related field
• 5 years of program management experience, including coordination with multiple teams
• Ability to develop detailed technical specifications
• Experience with Cloud services (e.g., AWS, Azure, GCP) and familiarity with modern development stacks (e.g., nodeJS, ReactJS/AngularJS, SQL/NoSQL/Hadoop/PowerBI/Tableau)
• While coding is not required, troubleshooting technical issues is valued
• Proven track record of delivering complex technology services in the Cloud
• Strong organizational and project tracking abilities, attention to detail, and ability to thrive in a fast-paced environment
• Ability to succeed in an entrepreneurial environment and manage competing priorities
• Demonstrated ability to build productive working relationships and influence teams
• Outstanding written and verbal communication skills, including presenting to senior management
• Experience managing large multi-functional projects
• Meticulous with a demonstrated ability to self-motivate and follow through on projects
• Ability to collect, analyze, and present data sets supporting project goals and initiatives

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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