511 Customer Service Representative Jobs in Dallas, TX
Symbiotic Services is Hiring a Customer Service Representative Near Dallas, TX
Job Description
- Act as a "Customer Experience Owner" by delivering excellent service and building customer loyalty.
- Document and convey comprehensive customer specifications to appropriate departments efficiently, ensuring profitable and effective execution of customer orders.
- Serve as a liaison between the company and customers to meet expected outcomes, fostering a mutually beneficial business relationship.
- Understand and cater to each customer’s unique needs and business environment.
- Be the primary representative for assigned customers, enhancing customer loyalty through effective relationship management and handling of daily requests.
- Maintain a customer-focused, professional image by adhering to service-level standards.
- Offer ideas to improve process efficiency and customer satisfaction, aiming for more efficient order management while maintaining quality.
- Manage all customer-related information required to expedite orders, including pricing acknowledgments and customer specification updates.
- Work with team leaders on critical initiatives and support various tasks, including handling complaints and resolving payment issues.
- A high school diploma or equivalent is required.
- At least five years of experience in customer service, preferably in the label printing industry.
- Experience with Label Traxx software is highly advantageous.
- Comprehensive benefits package including health, dental, and vision plans; HSA with employer contributions; 401k with company match.
- Generous paid time off including vacation, holidays, and sick leave.
- Additional benefits include life insurance, disability coverage, and more.
- This role requires regular sitting and use of hands, frequent walking, and occasional standing. The employee must occasionally lift items up to 10 pounds.
- Our client is an equal opportunity employer. We base our employment decisions on merit and business needs and are committed to maintaining a diverse and inclusive workforce free from discrimination.
- This role offers an exciting opportunity to make a significant impact in a dynamic environment. Join us in delivering exceptional service and developing meaningful customer relationships!
Job Summary
Full Time
$34k-43k (estimate)
04/28/2024
05/13/2024
Texas
<25
Charlene Cruz
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
