At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

The Claims Representative, Subrogation is responsible for identifying subrogation opportunities with Swyfft’s homeowner and commercial property claims. In this role, you will be responsible for actively managing in-house claims and those referred to subrogation vendors. Evaluating facts to determine if damages warrant the cost of experts, lab examinations, and pursuit of recovery through legal channels is a day-to-day requirement of this position.

*This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, CT, DE, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Key Responsibilities: (What you'll be asked to do)

• Review claim files to identify, evaluate, analyze, and interpret subrogation potential in first-party homeowner and commercial property claims.
• Negotiate subrogation settlements with all parties, such as claim staff, defense counsel, third-party carriers, and plaintiff attorneys including representing the company at civil mediations.
• Coordinate appropriate steps to secure evidence and ensure the pursuit, development, and recovery of claims. As well as assisting experts in coordinating joint inspections.
• Coordinate the recovery of claim payments on behalf of the company and our policyholders. If recovery is completed, ensure policyholders are reimbursed the deductible amounts.
• Lead quarterly and new hire training sessions for our claims team, to educate them on current subrogation rules and regulations.
• Responsible for meeting departmental monthly reporting and metrics goals.

The Successful Candidate: (what we're looking for)

• You're a get the job done, self-starter that thrives in a fast-paced, team-oriented environment.
• You have a skilled technical background and have an excellent understanding and hands-on experience in subrogation, liability, and negligence claims.
• You're used to and are comfortable working in a claims environment that is metrics-driven.
• You understand the importance of effectively documenting files and communicating the decision to close to all parties involved.
• Both internal (your peers) and external clients commend your excellent communication skills and the timeliness of your follow-up skills.
• You're detail-oriented, organized, and can multi-task like nothing anyone has ever seen before!

Some Requirements:

• 3 years of claims experience in the homeowner and/or commercial property field.
• 2 years of successfully handling subrogation claims is preferred.
• You are currently licensed or eligible for licensing as an adjuster in the states of: TX, FL, LA, AL, MA, IL, NY, or CA (we can provide assistance with your licensing fees).
• Familiarity with the Statutes of Limitations and Statutes of Repose for each state we practice in.

Education:

• Bachelor’s degree preferred.
• High School Diploma or its equivalent (GED) is required.

Computer Skills:

• Must be proficient with MS Office and other internal insurance related programs, systems or applications. (Outlook, Word, PowerPoint, and Excel)
• Ability to communicate effectively using programs such as Slack & MS Teams. You are comfortable sharing screens and video chatting.
• Previous experience using estimating software, such as Symbility is required.

Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

We Have a Great Benefits Package!

• 20 days of PTO annually
• Medical, Dental, Vision
• Short- and Long-Term Disability (Company Paid)
• Life & AD&D (Company Paid)
• Healthcare, Dependent Care and Transit FSA
• 401K with a generous matching contribution and no vesting schedule 

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

Please Note: Swyfft is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft employees. Swyfft will not be responsible for any fees related to unsolicited resumes.