9 Medical (HHC) Receptionist Jobs in Rockford, IL
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SwedishAmerican Home Health Care is Hiring a Medical (HHC) Receptionist Near Rockford, IL
POSITION SUMMARY:
Schedules appointments, takes messages and maintains patient demographic financial information. Greets and directs department patients and visitors and provides assistance as necessary. Contributes to the efficient operation of the department by answering phones and providing a variety of clerical support.
EDUCATION/TRAINING:
Previous receptionist or word processing experience preferred.
EXPERIENCE/SKILLS/ABILITIES:
Must be able to type accurately and the ability to type 35 wpm is preferred. Excellent verbal, written, organizational and critical decision-making skills required. Must be able to read, write legibly and communicate effectively. Ability to handle multiple tasks simultaneously. Good interpersonal skills and ability to deal with all levels of staff within the organization and community under varied conditions. Ability to operate a variety of general office equipment and use of a computer. Successful completion of annual job specific competencies and skill verification tools required
ESSENTIAL FUNCTIONS:
- Exhibits exceptional customer service skills when interacting with patients, families and visitors. Maintains a calm and positive supportive environment following AIDET.
- Answers department phone lines and forwards phone to appropriate department.
- Ensures that all insurance demographic information is obtained and entered into the system in an accurate manner. Collects payments and follows protocol for posting of payments.
- Ordering and maintaining an inventory of associates kitchen supplies.
- Assists with filling Admission packets and filing
- Maintains Petty Cash for Vending machine refunds
- Other responsibilities as assigned such as but not limited to AVS printing, medical records release, document scanning.
Job Summary
Full Time
$39k-48k (estimate)
06/25/2023
05/12/2024
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