Opportunity Profile

Enrollment Sales Specialist

Our Mission

Our mission is four-fold:

• To prepare professional realty inspectors to perform high level, advanced inspections using a holistic, customer-oriented approach;
• To improve the competency of the inspector community in basic and ancillary systems;
• To equip real estate brokers and agents with a greater knowledge of the value of the home inspection process in leveraging real estate transactions, and;
• To reduce overall recruiting and training cost for all inspection companies by efficiently deploying competent inspectors into the field in order to create greater opportunity for our teams, clients, agents, and all we serve

Our Vision

Our vision is to be the premier inspection education choice for real estate professionals in North America by providing opportunity and growth for real estate inspectors, brokers, and agents by raising the standards and status of the home inspection industry through professionalism in education and training.

Values

F.R.E.E.D.O.M

Fearless, Respectful, Excellence, Education, Diligence, Opportunity, Motivation.

Culture

Being a high performer is hard, and we will expect your best every day. We place a high priority on integrity, dependability, punctuality, extraordinary customer satisfaction and going above and beyond the job profile. We offer a great work atmosphere, competitive salary, flexible schedule, and healthcare benefits.

Company Expectations

Show up on time, show up ready to go, work while at work, focus on the great client experience, strive to be physically fit, mentally fit, and emotionally stable. Be kind to all, and if a client is disgruntled, kill them with kindness. Look for opportunities for the company and for yourself. Seize opportunity when it arises, plan your time, have a plan, set personal and professional goals, dress appropriately, and persevere when difficulty arises. Be clear about the company’s vision and your personal vision. Be effective, not perfect. Take time for refreshment and relaxation when needed, respect your coworkers, and be a part of the team.

Position Overview

We are seeking a results-driven Account Representative to join our team. In this role, you will be responsible for managing and expanding a portfolio of potential students while also identifying and acquiring new business opportunities. Student experience and customer service are our top priority. We are raising the bar in the home inspection industry and each student that graduates from our school is a representative of the A-Train Academy name. Your primary focus will be on understanding customer needs, building relationships, and driving revenue growth. You will be responsible for selling qualifying education courses, continuing education course and lead generation.

Primary Responsibilities

• Client Relationship Management:
• Build and maintain strong, long-lasting relationships with existing clients.
• Understand client needs and goals to provide tailored solutions and recommendations.
• Regularly check in with clients to ensure satisfaction and address any concerns.
• Prospecting and Lead Generation:
• Identify and research potential clients through various channels.
• Manage and execute outbound calls to potential students
• Handle inbound calls resulting from marketing initiatives and follow ups.
• Follow up on leads via phone, email, and text to maximize conversation rates.
• Maintain detailed records of interactions and statuses in the Zoho CRM.
• Sales Presentations and Product Knowledge:
• Attend job/career fairs to gain prospects for email lists and hit sales targets.
• Deliver compelling sales presentations to showcase our products/services.
• Stay up-to-date on industry trends and product knowledge.
• Effectively communicate product features, benefits, and value propositions to clients.
• Sales Target Achievement:
• Meet and exceed sales targets and quotas on a consistent basis.
• Track sales metrics and report on progress regularly.
• Develop and implement strategies to maximize revenue.
• Team Collaboration:
• Collaborate with marketing to refine strategies and messaging based on prospect feedback.
• Provide feedback and insights to improve sales strategies and processes.
• Be a part of the team and participate in team lunches and events

Qualifications

· Customer-Centric Mindset: Genuine commitment to delivering exceptional customer experiences and resolving complaints effectively.

· Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly, concisely, and professionally. Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.

· Adaptability: Ability to work in a fast-paced environment, adapt to changing circumstances, and learn quickly.

· Team Player: Strong collaboration skills to work effectively with cross-functional teams and contribute to a positive team environment.

· Technology Proficiency: Comfortable using customer service software, CRMs, Microsoft Products, and various communication tools.

· Education: A high school diploma or equivalent is required; additional education or relevant certifications are a plus.

· Project Management: Excellent organizational and project management skills to handle multiple tasks and meet deadlines.

· Self-Motivated: goal-oriented, results-driven

Compensation and Benefits

· $20-$22 per hour plus compensation

· Medical, Dental and Vision Insurance

· 401(k)

· Life Insurance

· FSA

· Employee discount

· PTO & Sick Days

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Compensation package:

• Commission pay
• Uncapped commission

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No nights
• No weekends

Travel requirement:

• Up to 25% travel

Work Location: In person