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Unleash Your Potential:
Become a Heroic Client Care Specialist
Our Mission
To provide Opportunity and Super Experiences to our Team, Clients, Agents, and all we serve.
Our Vision
To deliver Super Home Services to 75,000 homeowners annually.
Values
F.R.E.E.D.O.M
Fearless, Respectful, Excellence, Education, Diligence, Opportunity, Motivation.
Culture
Being a superhero is hard, and we will expect your best every day. We place a high priority on integrity, dependability, punctuality, extraordinary customer satisfaction and going above and beyond the job profile. We offer a great work atmosphere, competitive salary, flexible schedule, and healthcare benefits.
Company Expectations
Show up on time, show up ready to go, work while at work, focus on providing great client experiences, strive to be physically fit, mentally fit, and emotionally stable. Be kind to all, and if a client is disgruntled, kill them with kindness. Look for opportunities for the company and for yourself. Seize opportunity when it arises, plan your time, have a plan, set personal and professional goals, dress appropriately, and persevere when difficulty arises. Be clear about the company’s vision and your personal vision. Be effective, not perfect. Take time for refreshment and relaxation when needed, respect your coworkers, and be a part of the team.
Position Overview
Your role as a Client Care Specialist is to be part of a team that is devoted to giving our internal and external clients outstanding customer service through genuine personal warmth, an optimistic attitude, team orientation, empathic skill, and conscientiousness. We act as the glue for the entire company by communicating with internal divisions to ensure we are doing all we can to meet company goals.
Fearless Client Care Specialists
Mandatory Superpowers
· Customer-Centric Crusader: Devoted to delivering extraordinary customer experiences with the power to turn complaints into victories.
· Empathetic Guardian: Possessing superhuman empathy and patience to understand customers' perspectives and soothe even the most challenging interactions.
· Problem-Solving Superpowers: Equipped with analytical prowess and critical-thinking skills to navigate complex situations like a superhero unraveling mysteries.
· Communication Command: Master of verbal and written communication, able to convey information with the clarity and precision of a superhero's battle strategy.
· Conflict Resolution Champion: Capable of transforming conflicts into triumphs, wielding the power of diplomacy to forge positive outcomes.
· Detail Detective: With a sharp eye for detail, meticulously documents interactions and resolutions, leaving no villain untracked.
· Adaptable Avenger: Have weekend and/or evening availability to meet client needs during short option periods.
· Teamwork Titan: Collaborates seamlessly with fellow heroes, fostering a positive team dynamic and achieving superhuman feats together.
· Experience Extraordinaire: Previous feats in call center or customer service roles preferred, showcasing a history of heroic deeds.
· Technology Wizardry: Harnesses the power of customer service software and communication tools with the finesse of a tech-savvy superhero.
· Education Enrichment: Possessing a high school diploma or equivalent, with additional certifications akin to leveling up in the superhero ranks.
Super Skills for a Super Life
· Teachable & Coachable: Embrace learning and coaching.
· Attention to Detail: Demonstrate strong attention to detail.
· Empathy: Possess well-developed empathy for working with stressed clients.
· Communication Mastery: Exhibit strong verbal communication skills.
· Analytical Expertise: Interpret and analyze data with precision.
· Concern for Excellence: Maintain a consistent concern for doing things the “right way.”
Super Benefits for a Super Life
· Financial Freedom: Competitive Pay and opportunities for financial and professional growth.
· Health & Wellness: Medical, dental, vision, and life insurance, along with a health savings account (HSA).
· Retirement Ready: 401(k) for a secure future.
· Lifestyle Support: Flexible work schedule, short & long-term disability, and employee discounts.
· Learning Journey: Thorough training to enhance your skills.
Join the Super Team: Your Path to a Fearless and Rewarding Super Life!
Become a part of the Super Team which values top-notch customer service experience and is dedicated to delivering outstanding service. Make a meaningful impact on the homebuyer’s experience, and achieve financial freedom. If you are looking for a place to grow, look no further.
To apply, please submit your resume and complete our application by visiting https://superteamservices.com/super-careers/
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
Full Time
$53k-72k (estimate)
04/24/2024
06/23/2024
ditchthepbx.com
WAVRE, REGION WALLONNE
1,000 - 3,000
1998
JONAS COLQUE LEON
$200M - $500M
The job skills required for Scheduling Coordinator include Customer Service, Problem Solving, Written Communication, Continuous Improvement, Teamwork, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.