Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

Qualifications:
- Previous experience in guest services or customer service preferred
- Knowledge of hotel operations and procedures is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Proficiency in using computer systems and software applications
- Ability to work flexible hours, including nights, weekends, and holidays
- Multilingual abilities are a plus

As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you.

Please note that this position may require standing for extended periods of time. Training will be provided to ensure you have the necessary knowledge and skills to succeed in this role.

Job Type: Full-time

Pay: From $11.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Montgomery, TX 77316: Relocate before starting work (Required)

Work Location: In person