CUSTOMER SERVICE REPRESENTATIVE
SALARY: Hourly Rate - $16.00/hr

QUALIFICATIONS:
Applicants must have a high school diploma/equivalent, a current driver’s license and a minimum of three years customer service experience. Must have the ability to make presentations, good writing skills and be computer literate. Must be able to work weekends and holidays. Hours vary; will be scheduled to work 8-hr shifts between 6 a.m. to 7 p.m., Monday through Friday, and/or 8 a.m. to 5 p.m., Saturday and Sunday with two consecutive days off during the week. Knowledge of Sun Tran’s routes and bi-lingual preferred due to the high volume of Spanish-speaking callers.

MAJOR FUNCTIONS:
Individuals provide route and schedule information over the phone. Responsible for providing current information on routes, programs, special events, policies and related information.

BENEFITS:
Benefits include healthcare coverage for employee and dependents, vacations, sick leave, paid holidays, tuition reimbursement and a generous retirement plan.

TO APPLY:
Apply at 3910 N. Sun Tran Blvd., or download an application form from our website at www.suntran.com and fax it to (520) 293-3348 or e-mail to suntranhr(at)tucsonaz.gov. Sun Tran’s office hours are 9:00 a.m. to 4:00 p.m., Monday through Friday.

If selected for any of the positions, the company requires a background investigation and a pre-employment drug screen. We are an Equal Opportunity/Reasonable Accommodation Employer.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work setting:

• In-person

Work Location: In person