15 bilingual customer service specialist spanish Jobs in tucson, az
Alorica is Hiring a Bilingual (Spanish) Customer Service Representative Near Tucson, AZ
Ubicacin: En el lugar - Tucson, AZ
Trminos: Tiempo completo
Pago: $18 por hora
**$1,000 New Hire Bonus **
Join Team Alorica
nete al equipo de Alorica En Alorica, estamos redefiniendo lo que significa ser un lder global en servicio al cliente y experiencia, una interaccin a la vez. Con Alorica en casa y ubicaciones en 18 pases de todo el mundo, ofrecemos infinitas oportunidades de carrera, desde servicio al cliente, entrenamiento y soporte tcnico hasta gestin, reclutamiento y ms. Y nos enorgullece decir que ms del 70% de nuestros lderes son promovidos internamente! Pero eso no es todo... tambin proporcionamos una gama completa de beneficios para ayudar a nuestros empleados a lograr el bienestar financiero, emocional, mental y fsico, incluido el apoyo a sus propias comunidades a travs de "Making Lives Better with Alorica" (MLBA). MLBA es nuestra galardonada organizacin benfica sin fines de lucro interna centrada en empoderar a las personas a travs del trabajo enfocado en la misin.
Resumen del trabajo Como parte del equipo de Alorica, ayudars a nuestros clientes abordando las preocupaciones de sus clientes, brindando soporte y resolviendo problemas.
Responsabilidades
- Ayudar a los clientes con problemas y preocupaciones que experimentan durante el uso del producto y/o servicio.
- Documentar informacin relacionada con las llamadas con fines de auditora e informes.
- Mantener y actualizar la informacin del cliente segn sea necesario.
- Incrementar las ventas a clientes actuales mediante la oferta de servicios nuevos o mejorados.
Calificaciones
- Diploma de escuela secundaria o GED.
- Experiencia en servicio al cliente es una ventaja.
- Fuertes habilidades de navegacin por computadora.
- Familiaridad con las aplicaciones de Microsoft Office (Word, Excel).
- Excelentes habilidades de comunicacin oral y escrita.
- Excepcionales habilidades de escucha y comprensin.
- Profesional y corts.
- Orientado al cliente.ces
- Regular work performed in a climate-controlled, call-center environment
- Ongoing usage of phone and computer systems
- Constant sedentary work
- Health, dental, and vision coverage/HSA
- PTO
- Paid holidays and sick time
- Optional daily pay or weekly pay
- 401K retirement plan
- Leadership programs
- Paid training and tuition reimbursement
- Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
- Employee assistance program
- Additional voluntary benefits
- Place an application
- Complete your online assessment
- Our team will review your application
- If selected to move forward, our team will follow up directly
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Job Summary
Full Time
$39k-50k (estimate)
04/28/2024
05/11/2024
alorica.com
FORT MYERS, FL
>50,000
1999
MICHAEL BALCO
$500M - $1B
Business Services
Related Companies
About Alorica
At Alorica, we only do one thing we make lives better. How? By creating insanely great experiences for customers online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. Were proud to passionately serve clients as diverse as we are automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. I ...
ntrigued? Join us. For these chosen few, we offer: - Opportunities for Growth - Skys the limit! Over 80% of our promotions are from within. - Great Locations - With global locations and the option to work remote, our offices are virtually everywhere. - Community Partners Making an impact matters. Thats why we invest in communities. - Referral Bonuses Because who doesnt like a little extra dough in your pocket? - Tuition Reimbursement So you can keep your options open and your future bright. Are you ready to unleash the possibilities?
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The following is the career advancement route for Bilingual (Spanish) Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual (Spanish) Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual (Spanish) Customer Service Representative. You can explore the career advancement for a Bilingual (Spanish) Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
12/17/2021: Topeka, KS
Respond to customer service complaints before they happen.
12/25/2021: Saint Cloud, MN
Minimum of one year customer service or related experience.
01/14/2022: Davenport, IA
They help customers with their queries and complaints.
02/13/2022: Wichita Falls, TX
Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
02/24/2022: Salt Lake City, UT
Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
