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Field Service Technician (Columbia, MO.)
SumnerOne Columbia, MO
$59k-74k (estimate)
Full Time 6 Months Ago
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SumnerOne is Hiring a Field Service Technician (Columbia, MO.) Near Columbia, MO

Job Description

Our Field Service Technicians play a key role in supporting and growing relationships with our loyal customers. As a Field Service Technician, you will be responsible for remote and on-site service and network connectivity of Canon, Konica-Minolta, Kyocera, Hewlett Packard, and Lexmark networked digital imaging products including digital presses, copiers, printers, scanners, facsimile, MFD, and wide-format devices.
What you will do in this role:
  • Provide excellent customer service to our clients
  • Respond to service requests (average 4-6 scheduled calls per day)
  • Inspect and troubleshoot printer issues
  • Repair and replace faulty parts
  • Install and test new equipment
  • Conduct routine servicing on equipment
  • Track and maintain equipment parts in company vehicle
  • Enhance, grow and maintain customer relationships
To be successful in this role you have: 
  • Strong mechanical and technical abilities
  • Excellent communication skills
  • Experience with networking and troubleshooting preferred 
  • Commitment to providing excellent customer service
  • Passion for continuous learning
  • A desire to learn and grow within your role and company!
We are an Authorized Training Partner, and you will be fully trained and equipped to make necessary mechanical and electrical repairs, as well as provide networking support and preventive maintenance support on products for which you are certified to service. Ongoing company provided training and technical certifications continue throughout your career with SumnerOne.

We provide our technicians with:

  • 4-12 weeks of paid training 
  • Laptop computers; smart phones; complete tool sets; electronic testing equipment; and digital documentation.
  • Organized Training Program
  • Growth Opportunities
  • Uniform
  • Company Vehicle & Gas Card

Working at SumnerOne:

  • Work hard, play hard – enjoy a family-first work-life balance
  • Blaze your own trail with a clear career growth path
  • Boost your financial future with 401K and profit-sharing opportunities
  • Get involved in our Culture Committee for a healthy work environment
  • Dive into a comprehensive benefits package from day one

Additional Information:

  • Job Type: Full Time (M-F/8AM-5PM)
  • Location: Columbia, MO.
SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$59k-74k (estimate)

POST DATE

10/08/2023

EXPIRATION DATE

05/04/2024

WEBSITE

copycon.com

HEADQUARTERS

SAINT LOUIS, MO

SIZE

100 - 200

FOUNDED

1955

TYPE

Private

REVENUE

$10M - $50M

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About SumnerOne

Copying Concepts is a business supplies company providing copiers, office equipment and IT services.

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The job skills required for Field Service Technician (Columbia, MO.) include Field Service, Customer Service, Customer Relationship, Troubleshooting, Communication Skills, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician (Columbia, MO.). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician (Columbia, MO.). Select any job title you are interested in and start to search job requirements.

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