32 Field Service Technician Jobs in Columbia, MO
Socket Telecom is Hiring a Field Service Technician Near Columbia, MO
Description
Socket Telecom is seeking full-time technicians/installers with excellent customer service and willingness to learn to join our team. As a Field Service Technician, you would be responsible for providing professional on-site installation of residential and business customer products and services, including internet and phone. Experience is preferred, but we do offer PAID On-the-Job training!
We are currently seeking candidates who can work our standard 8 am-5 pm shift, shifts extending past 5 pm, and 10 am-7 pm on Saturdays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
• Maintain written installation procedures
• Test all services and products after installation
• Intermediate to advanced understanding of telecommunications fundamentals
• Work with customer service employees and customers, to resolve issues
• Handle questions and concerns presented by customers and vendors
• Communicate with various LECs to resolve issues affecting port dates
• Complete customer number port by working with the customer's PBX vendor and/or Alarm system vendor to ensure successful turn-up of services prior to and during customer transition
• Complete tasks on time
• Accurately updates task notes
Requirements
TECHNICAL DUTIES
• Be able to pull cable, terminate, and cable standards, closet build-outs, building/fire codes
• Be able to use test equipment as well as how to test connections
• Install and repair phone lines, DSL, and other related services
• Installation of cabling at a customer's premise
• Experience installing CAT 5 cabling
• Familiarity with phone system programming
• LAN/WAN experience
• Tests and installs customer ADSL, xDSL circuit orders with the appropriate LEC
SKILLS
Strong analytical and communication skills
Proactive and responsive problem-solving skills
Physically able to repeatedly lift 15 lbs and occasionally lift up to 70 lbs
Able to regularly use and manipulate specialized tools and equipment, and climb ladders
A clean driving record is required.
Associates Degree and/or equivalent work experience in the Telecommunications/Internet field is preferred.
Job Summary
Full Time
Business Services
$55k-71k (estimate)
05/26/2022
04/29/2024
O FALLON, MO
50 - 100
2012
$10M - $50M
Business Services
Related Companies
The job skills required for Field Service Technician include Field Service, Installation, Customer Service, Problem Solving, Communication Skills, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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