71 Entry Level Customer Service Assistant Jobs in Santa Ana, CA
Style Netbox is Hiring an Entry Level Customer Service Assistant Near Santa Ana, CA
Job Description
Join Our Team: Entry Level Customer Service Assistant
Are you passionate about providing exceptional customer service and ready to kickstart your career in a dynamic environment? Look no further! Style Netbox is seeking a dedicated individual to join our team as an Entry Level Customer Service Assistant.
About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you'll be the frontline of our customer service efforts, assisting clients and ensuring their experience with us is nothing short of exceptional. This role is perfect for someone who is eager to learn and grow within a creative and collaborative team environment.
Responsibilities:
- Provide friendly and professional assistance to clients via phone, email, and in-person interactions.
- Respond promptly to customer inquiries, resolve issues, and escalate complex matters to appropriate channels.
- Assist with order processing, including inputting orders, tracking shipments, and coordinating deliveries.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with other departments to address customer concerns and improve overall customer experience.
- Stay updated on product knowledge and company policies to provide accurate information to clients.
Qualifications:
- High school diploma or equivalent; college degree preferred but not required.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Proficiency in Microsoft Office suite and ability to learn new software quickly.
Benefits:
- Competitive hourly wage: $19 - $25 per hour.
- Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
- Opportunity for growth and advancement within a creative and innovative company.
- Collaborative work environment where your contributions are valued.
- Access to training and development resources to enhance your skills.
If you're ready to embark on a rewarding career in customer service and contribute to the success of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant! Let's redefine brands together. Apply today!
Location: Santa Ana, CA
Job Summary
Full Time
$42k-53k (estimate)
05/02/2024
05/15/2024
The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Assistant job description and responsibilities
The best customer service professionals have a deep knowledge of how their companies’ products work.
03/20/2022: York, PA
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
02/01/2022: Lowell, MA
Responding to questions with positive language can greatly affect how the customer hears the response.
01/30/2022: Racine, WI
A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.
03/01/2022: Pascagoula, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Assistant jobs
Good applications to employers of customer service staff may prove fruitful.
02/18/2022: Poughkeepsie, NY
Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.
02/23/2022: Bergenfield, NJ
Have a clear escalation pathway.
01/04/2022: Terre Haute, IN
Measure and analyse customer feedback.
01/16/2022: Milwaukee, WI
Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.
