The Study at Johns Hopkins is currently seeking a highly organized and meticulous Building Maintenance Manager, who will utilize their broad knowledge of building systems and mechanical operations to ensure operational efficiency. In this role, you are an integral part of the team in supporting the hotel operations and establishing clear communication lines to deliver on brand standards and ensure a comfortable and thoughtful guest experience.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Partner with development and construction teams to turn over hotel to operations, including participation in construction meetings, punch of space and rooms, receipt and installation of FF&E, etc.
• Establish and maintain the property's preventative maintenance procedures for guest rooms, kitchen, equipment, public space, grounds, landscaping, building envelope, etc.
• Establish and maintain open communications with all departments to become aware of maintenance needs and ensure a timely response.
• Maintain thorough knowledge of all building-related systems and equipment – HVAC, electrical, plumbing, kitchen furnishings, internet infrastructure, etc.
• Interview, supervise, train, and manage Engineering staff to ensure accountability, share knowledge of the building systems and equipment, and maintain a proactive maintenance schedule.
• Maintains a department checkbook and works with Accounting to ensure the department operates within budgeted guidelines while maintaining required supplies and materials.
• Responds in a courteous and helpful tone to all guest and team member questions, complaints, or requests to deliver on brand standards and ensure a comfortable and thoughtful guest experience.

Fundamentals

• Education: Vocational schooling, military training, certification, and/or experience in building-related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
• Experience: 3 years of hands-on experience at a comparable location. Prior hotel experience preferred.
• Ability to remain calm in stressful situations.
• Remains current on technology advances and safety protocols and makes recommendations on new practices to implement.
• Demonstrated knowledge of hotel operations, security and safety programs, and maintenance scheduling.
• Effective leadership skills to engage, motivate and develop staff. Must be able to delegate, set priorities, utilize a team to execute short and long-term plans, and establish accountability in a team setting.
• Proficient with Microsoft Excel, Word, and Outlook.
• Excellent verbal and written interpersonal communication skills.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus. As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.