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Front Desk Concierge (Overnights)
$26k-35k (estimate)
Full Time 1 Month Ago
Save

Stratton Amenities is Hiring a Front Desk Concierge (Overnights) Near Tampa, FL

Stratton Amenities, a leading provider of luxury concierge services for upscale apartments and condominiums, is seeking Hospitality Superstars for the role of Front Desk Concierge at our luxury high rises in Tampa, FL. We are committed to creating the most hospitable experience for our associates, residents, and clients.

The ideal candidate will have a strong hospitality background, a proven record of guest service excellence, and a clear understanding of luxury customer service. They will be accustomed to fast-paced environments, have excellent communication skills, and be passionate about providing exceptional customer service.

Shifts: Full Time/ Part-Time - PM/Overnight

Key Skills and Knowledge:

  • Extensive experience in the hospitality industry
  • Proven track record of Guest Service Excellence
  • Comfortable in fast-paced environments
  • Deep understanding of luxury customer service excellence
  • Ability to anticipate residents' and guests' needs
  • Excellent written and oral communication skills
  • Polite, professional conduct and excellent interpersonal skills
  • Proactive attitude with a knack for creative problem-solving
  • Passion for providing top-notch customer service at all times
  • Mature, dedicated, committed, and independent with a strong drive
  • Excellent organizational skills
  • Background in customer service, guest services, hospitality, or retail
  • Quick learner with a commitment to exceeding residents’ expectations
  • Confident and able to prioritize and meet deadlines under pressure
  • Availability to work weekends

Primary Responsibilities:

  • Greet and direct residents and visitors with a friendly and positive attitude
  • Exceed residents' and guests' expectations by providing anticipatory service
  • Build and maintain strong relationships with residents, vendors, and contractors
  • Maintain confidentiality of residents
  • Maintain professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery, and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Monitor access throughout the shift and ensure authorized resident and guest use only
  • Caution residents or guests behaving in an unsafe manner
  • Perform all other duties as assigned

Stratton Amenities is an equal opportunity employer. We firmly believe that diversity and inclusion are crucial to fostering connections in a culture of service.

Stratton Amenities, a leading provider of luxury concierge services for upscale apartments and condominiums, is seeking Hospitality Superstars for the role of Front Desk Concierge at our luxury high rises in Tampa, FL. We are committed to creating the most hospitable experience for our associates, residents, and clients.

The ideal candidate will have a strong hospitality background, a proven record of guest service excellence, and a clear understanding of luxury customer service. They will be accustomed to fast-paced environments, have excellent communication skills, and be passionate about providing exceptional customer service.

Shifts: Full Time/ Part-Time - PM/Overnight

Key Skills and Knowledge:

  • Extensive experience in the hospitality industry
  • Proven track record of Guest Service Excellence
  • Comfortable in fast-paced environments
  • Deep understanding of luxury customer service excellence
  • Ability to anticipate residents' and guests' needs
  • Excellent written and oral communication skills
  • Polite, professional conduct and excellent interpersonal skills
  • Proactive attitude with a knack for creative problem-solving
  • Passion for providing top-notch customer service at all times
  • Mature, dedicated, committed, and independent with a strong drive
  • Excellent organizational skills
  • Background in customer service, guest services, hospitality, or retail
  • Quick learner with a commitment to exceeding residents’ expectations
  • Confident and able to prioritize and meet deadlines under pressure
  • Availability to work weekends

Primary Responsibilities:

  • Greet and direct residents and visitors with a friendly and positive attitude
  • Exceed residents' and guests' expectations by providing anticipatory service
  • Build and maintain strong relationships with residents, vendors, and contractors
  • Maintain confidentiality of residents
  • Maintain professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery, and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Monitor access throughout the shift and ensure authorized resident and guest use only
  • Caution residents or guests behaving in an unsafe manner
  • Perform all other duties as assigned

Stratton Amenities is an equal opportunity employer. We firmly believe that diversity and inclusion are crucial to fostering connections in a culture of service.

Stratton Amenities, a leading provider of luxury concierge services for upscale apartments and condominiums, is seeking Hospitality Superstars for the role of Front Desk Concierge at our luxury high rises in Tampa, FL. We are committed to creating the most hospitable experience for our associates, residents, and clients.

The ideal candidate will have a strong hospitality background, a proven record of guest service excellence, and a clear understanding of luxury customer service. They will be accustomed to fast-paced environments, have excellent communication skills, and be passionate about providing exceptional customer service.

Shifts: Full Time/ Part-Time - PM/Overnight

Key Skills and Knowledge:

  • Extensive experience in the hospitality industry
  • Proven track record of Guest Service Excellence
  • Comfortable in fast-paced environments
  • Deep understanding of luxury customer service excellence
  • Ability to anticipate residents' and guests' needs
  • Excellent written and oral communication skills
  • Polite, professional conduct and excellent interpersonal skills
  • Proactive attitude with a knack for creative problem-solving
  • Passion for providing top-notch customer service at all times
  • Mature, dedicated, committed, and independent with a strong drive
  • Excellent organizational skills
  • Background in customer service, guest services, hospitality, or retail
  • Quick learner with a commitment to exceeding residents’ expectations
  • Confident and able to prioritize and meet deadlines under pressure
  • Availability to work weekends

Primary Responsibilities:

  • Greet and direct residents and visitors with a friendly and positive attitude
  • Exceed residents' and guests' expectations by providing anticipatory service
  • Build and maintain strong relationships with residents, vendors, and contractors
  • Maintain confidentiality of residents
  • Maintain professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery, and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Monitor access throughout the shift and ensure authorized resident and guest use only
  • Caution residents or guests behaving in an unsafe manner
  • Perform all other duties as assigned

Stratton Amenities is an equal opportunity employer. We firmly believe that diversity and inclusion are crucial to fostering connections in a culture of service.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

05/05/2023

EXPIRATION DATE

07/03/2024

WEBSITE

strattonamenities.com

HEADQUARTERS

Carrollton, VA

SIZE

<25

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The job skills required for Front Desk Concierge (Overnights) include Guest Service, Housekeeping, Scheduling, Problem Solving, Confidentiality, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Concierge (Overnights). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Concierge (Overnights). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Concierge (Overnights) positions, which can be used as a reference in future career path planning. As a Front Desk Concierge (Overnights), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Concierge (Overnights). You can explore the career advancement for a Front Desk Concierge (Overnights) below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Concierge job description and responsibilities

Front desk staff and concierges are both employed by hotels to provide services to their guests.

02/28/2022: Kansas City, KS

Some concierges will also provide photography tips, such as when to get the best light and how to find the best angle at different destinations.

03/30/2022: Canton, OH

At the time of guest departure, the front office staff thanks the guest for giving an opportunity to serve and arrange for handling luggage.

04/01/2022: Eugene, OR

For sending coupons or other promotional material, renewing agreements with travel agents or airlines, the front office staff may opt for postal mail.

02/28/2022: Huntsville, AL

The front office department needs to react to the enquiry of the guests.

02/03/2022: Sioux City, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Concierge jobs

Many people start work at the front desk with a high school diploma and little or no experience.

02/09/2022: Wilmington, DE

Every multi-departmental physical business needs to have a front office or reception to receive the visitors.

02/14/2022: Waterloo, IA

Apply for a hotel concierge job.

02/12/2022: Melbourne, FL

Apply to open guest service positions.

03/13/2022: Charlotte, NC

To find job openings, search the top job sites use keywords such as concierge, guest services, guest experience, member relations, and member services.

01/18/2022: Oakland, CA

Step 3: View the best colleges and universities for Front Desk Concierge.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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