QUALIFICATIONS & SKILLS

• Full-time management position that requires schedule flexibility, including the ability to work weekends and holidays and a varied mix of day and evening shifts.
• 1-3 years of experience in a Food & Beverage supervisory role, minimum 1 year in banquet/events.
• A true desire to understand and anticipate the needs of others in a large volume and fast-paced environment.
• Refined verbal and written communication skills.
• Proficient in general computer knowledge, including a working knowledge of POS systems.
• Extremely detail oriented and organized with proven leadership skills and ability to deliver results.

ESSENTIAL JOB FUNCTIONS

• Support and manage the hotel banquet department while working closely with the food & beverage team.
• Oversee events including meetings, conferences, special events, social events and holiday functions.
• Ensure proper preparation and execution of events including presentation and timeliness of food and beverage, proper room sets, audio/visual needs and other details specified for each function.
• Assign daily work duties and ensure associates are equipped with the necessary knowledge and skills to achieve job expectations. Evaluate staff performance and coach as needed to achieve optimal performance.
• Approach guest encounters in a friendly, service-oriented manner. Take an active role in understanding and anticipating guest needs to provide authentic and personalized service. Ensure a timely response to guest needs and address concerns beyond satisfaction.
• Perform various administrative tasks including payroll, shift reports, inventory, and scheduling.
• Ensure compliance with cash handling procedures and credit card transactions. Protect against loss or misappropriation.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Any other tasks / duties as requested by management.

MC Management is an Equal Opportunity Employer: EOE Minorities / Females / Protected Veterans / Disabled. See additional legal notices and federal and state posters regarding employee rights at mcmanagementrochester.com. Requests for disability-related accommodation should be directed to the location you are applying to or the Human Resources Office at 585-546-1234.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Application Question(s):

• Are you 18 years of age or older?
• Are you available to work weekends and holidays?
• Please tell us about your interest in this position.

Experience:

• Banquet Management: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person