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Full Time 40 hours Grade 010 MAG-Guest Services
Responsibilities
GENERAL PURPOSE:
The Assistant Guest Services Manager will support the Guest Services Manager in matters related to operation and visitor experience, providing oversight and guidance to staff and volunteers.
JOB DUTIES AND RESPONSIBILITIES:
Other duties as assigned.
QUALIFICATIONS:
High School Diploma or equivalent required; Associate's Degree preferred. 1 year of customer service experience required; Prior leadership experience preferred. Required knowledge, skills and abilities: Excellent interpersonal and communication skills; Ability to deal effectively with the public, staff and volunteers and act confidently with emergency situations; Highly proficient in technology and IT skills such as Microsoft Office Suite; Work schedule includes weekends, evenings, and holidays.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Full Time
Hospital
$36k-51k (estimate)
08/04/2023
05/12/2024
rochester.edu
ROCHESTER, NY
1,000 - 3,000
1850
Private
$200M - $500M
Hospital
University of Rochester is an educational institution that offers undergraduate, postgraduate and doctoral degree programs.