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Operations Specialist (Apple Support)
$61k-78k (estimate)
Full Time | Contractor | Temporary | Business Services 1 Month Ago
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Strategic Staffing Solutions is Hiring an Operations Specialist (Apple Support) Near St Louis, MO

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an Operations Specialist for a contract opportunity with one of our largest clients located in St. Louis, MO!

Title: Operations Specialist (Apple Support)
Location: St. Louis, MO - Onsite
Role Type: W2 contract engagement
Start Date: ASAP

About The Position

We are migrating from UEM\Airwatch to inTune as our MDM platform for our mobile devices. We have ~5,000 iPhones and iPads that will need to be migrated over. The work includes coordinating with leadership at each location, performing the migrations on the date\times scheduled, and tracking status & completion. The migration process will include factory resetting the coworker's mobile device, then setting back up, and validating functionality afterward along troubleshooting any issues that come up. 

Responsibilities:

• Performing factory resets on iOS devices and\or walking our coworkers through the process.
• Setup of iPhones\iPads including the installation and configuration of certain apps.
• Going site by site to complete this work in accordance to the schedule.
• Planning and coordination with the local sites based off the defined schedule.
• Communicating with coworkers, leaders, and other Digital team members.
• Prep work ahead of each site's migration.
• Updating tracking with status updates and completion.
• System updates as a part of each migration (i.e. transfer of licenses, removing device from old MDM system, etc.)

Requirements:

• Apple support experience (iPhone\iPad) preferred but not required.
• Normal deskside support experience providing hardware and software support with at least 2 years of experience.
• Service Desk experience will be considered in lieu of deskside support based on level of support provided - especially if the help desk experience involved iPhone\iPad support.
• Flexibility to travel between multiple locations up to 2 hours away (mileage is reimbursable).
• Soft skills\communication skills are important.

The S3 Difference

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:

Set the bar high for what a company should do
Create jobs
Offer people an opportunity to succeed and change their station in life
Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Vacation Package
Life & Disability Insurance Plans
Flexible Spending Accounts
Tuition Reimbursement

Benefits:
401K, Employee Referral Program, Flexible Schedules, Flexible Spending Accounts, Gym Memberships, Life Insurance, Long Term Disability, Medical, Dental and Vision, Military Leave, Paid Holidays, Paid sick days, Professional Development, Retirement / Pension Plans, Tuition Reimbursement, Vacation/paid time off, Work From Home

About the Company:
Strategic Staffing Solutions

Strategic Staffing Solutions (S3) is a global IT consulting and business services corporation that delivers staff augmentation, total workforce management programs, outsourced solutions and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution.

Founded in Detroit, MI 30 years ago, S3 has reported consistent growth and profit every year since 1990, and carries zero debt. With locations throughout the U.S., Europe and the Americas, S3 consultants are placed in 49 states and in 22 countries.

  • S³ has 25 locations – 22 in the U.S. and 3 in Europe, and is expanding in Argentina and Latin America. 
  • S³ has active consultants in 49 out of 50 states in the U.S. and in 23 countries throughout Europe.
  • S3I, our international operation, is a leader in providing global companies with professional IT solutions, personnel recruitment and training, and consultants in the Baltic States, Nordic region, UK, the U.S. and Central Europe. 
  • Strategic Staffing Solutions is certified as a women owned business under WBENC and WEConnect International.
  • S3 is the only staffing company chosen by Staffing Industry Analysts to create, design and deliver the Certified Contingent Workforce Professional (CCWP) program.
  • S³ consultants work at various Fortune 100 and Fortune 500 global customers globally.
  • Ranked among Top 25 woman-owned businesses in the US by Women's Enterprise USA Magazine.

The S3 DifferenceThe global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Company Size:
100 to 499 employees

Industry:
Computer Hardware

Founded:
1990

Website:
https://www.strategicstaff.com/

Job Summary

JOB TYPE

Full Time | Contractor | Temporary

INDUSTRY

Business Services

SALARY

$61k-78k (estimate)

POST DATE

03/03/2024

EXPIRATION DATE

03/31/2024

HEADQUARTERS

CHARLESTON, SC

SIZE

1,000 - 3,000

FOUNDED

2007

CEO

STAN MCELVEEN

REVENUE

$200M - $500M

INDUSTRY

Business Services

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