42 Client Service Representative Jobs in Harrisburg, PA
Stoic Management Group is Hiring a Client Service Representative Near Harrisburg, PA
Stoic Management Group is aggressively searching for a confident communications expert to join our Harrisburg-based team as a Client Service Representative. The Client Service Representative is an integral, front-line position that works directly with our clientele and guides them through our products and services to fulfill their customer acquisition needs.
The Client Service Representative works cross-functionally with clientele and internal departments to ensure swift implementation of the appropriate services. This dynamic position is also responsible for building quality relationships with new and existing clients, provides detailed information regarding available services, and assists in the enrollment, ordering, and set up process.
Client Service Representative Responsibilities:
- Build trust and develop relationships with prospective clients and maintain high-quality relationships with our existing clientele base
- Understand the client’s unique needs and goals to craft and deliver quality service recommendations to ensure their satisfaction and success with our products
- Oversee the lifecycle and all aspects of the client experience from making initial contact to presenting the service solution and closing the sale
- Proactively identify, address and solve client concerns and complaints to uncover growth opportunities, reduce client churn, and drive performance metrics
- Act as an advocate for assigned clientele to ensure they are receiving superior client support and service
- Exceed client retention targets by providing exceptional client support and handling complaints, questions, and concerns with the utmost professionalism and expediency
- Establish and maintain a comprehensive working knowledge of Stoic Management’s products and services
Client Service Representative Requirements:
- Bachelor’s degree is highly preferred - A business-oriented major is a strong plus
- Experience in client services, customer service/customer support, or sales is required
- Exceptional communication skills which includes written, verbal and presentation
- Persistent and tenacious attitude towards solving complex problems and providing superior service
- Enthusiasm to work in a fast-paced, team-oriented environment as part of a growing organization
Job Type: Full-time
Pay: $46,000.00 - $56,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Harrisburg, PA: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$43k-56k (estimate)
02/02/2024
05/21/2024
The job skills required for Client Service Representative include Products and Services, Communication Skills, Futures, Customer Relationship, Presentation, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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