Job Location: This position will be located at St. Louis City

Why you’ll love this position:

The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long term care facilities. This professional position requires the ability to work as a member of a team and also as an independent complaint investigator to ensure compliance with state regulations in state licensed only long-term care facilities and Adult Day Care programs. This position will qualify for telecommuter status once training is complete.

What you’ll do:

• Conducts on-site inspections of regulated facilities/programs to determine compliance with administration and resident care, resident rights, personal funds, dietary, sanitation, physical plant and construction requirements.
• Monitor care provided to individuals residing in long term care facilities to ensure the quality of life and quality of care received meets state regulatory standards.
• Communicate information, both verbally and in writing, in a manner that is understandable, legible, professional, courteous, respectful and consistent with regulatory requirements. Perform duties in a manner that is respectful of individual's space and preferences.
• Attend scheduled team meetings and assume a fair share of the workload. Accept assignments as needed, including on weekends and holidays when necessary, to investigate a high priority complaint.
• Present relevant information necessary to identify regulatory violations and determine compliance as a team. Ensure deficiencies are based on facts, include more than one source of evidence whenever possible, and clearly support the regulation cited. Prepare and maintain inspection reports, complaint investigation reports, and documentation required to provide evidence of compliance or non-compliance.
• Possess strong computer skills with the ability to learn new programs.

All you need for success:

Minimum Qualifications

• A Bachelor’s degree from an accredited college or university with a minimum of 24 earned credit hours in social or behavioral sciences; Environmental Science or Technology; biological, chemical, or sanitary sciences; Civil or Mechanical Engineering; Industrial Safety; Education; Physical Rehabilitation; Habilitation; Gerontology; Counseling; Physical, Occupational, Recreational, Music, or Speech Therapy; Nutrition or Dietetics; Public Health, Business, Public, or Health Care Administration; or Adjunctive Therapy; and,
• Two or more years of professional experience in the areas of social work; mental health; sanitary inspection; environmental control; physical rehabilitation; habilitation; physical, occupational, recreational, music, or speech therapy; dietetics, foods, and nutrition; and/or health care facility surveying, licensed nursing home administration, or fire and safety inspection. (Earned graduate credit hours from an accredited college or university in the specified fields may substitute on a year-for-year basis for the stated experience at a rate of 24 earned credit hours for one year of experience.)
• Strong computer skills with the ability to learn new programs.
• Excellent oral and written communication skills and customer service skills with residents, providers, and the public is an essential component of this position
• Candidates must submit copies of official college transcripts.
• Candidates must meet the qualifications for the classification of Regulatory Auditor: https://oa.mo.gov/personnel/classification-specifications/1010 .

If you have questions about this position please contact:

Michael Ponder 314-340-7360 michael.ponder@health.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.