Job Location: This position will be located at 207 E. McElwain Drive, Cameron MO

Why you’ll love this position:

The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long term care facilities. This is a highly rewarding position supporting a team of dedicated professionals performing long-term care regulatory functions for the Missouri Department of Health and Senior Services. We are seeking an individual who is committed to high quality work and enjoys a challenging and progressive team environment. This position requires independent decision-making, critical thinking skills, working with confidential matters and customer service skills involving contact with a variety of internal and external customers.

What you’ll do:

• Work with various computer programs to support staff with the survey/inspection process;
• Answer phones/route calls/take messages in a professional manner;
• Completes correspondence with accuracy and timeliness, assuring correct usage of grammar and spelling;
• Data entry following survey inspections and complaint investigations in automated systems, develop spreadsheets and databases to ensure process tracking systems are up to date;
• Regular inventory and ordering office supplies to assure there are supplies on hand;
• Processing monthly vehicle expenses and scheduling maintenance for state cars;
• Reviewing and processing monthly expense reports for staff, and other duties as assigned; and
• Supervise Administrative Support Assistant staff

All you need for success:

Minimum Qualifications

• Strong computer skills with the ability to learn new programs
• Detail oriented and have strong organizational skills, ability to learn new tasks quickly, ability to work with different employees and members of the public on varied issues;
• Three (3) to five (5) years of relevant experience (substitutions may be allowed).
• Excellent oral and written communication skills and customer service skills.
• Familiarity with common office equipment.
• Basic competency with Microsoft Office Suite (especially Word, Outlook, and Excel), with the ability to learn new programs.
• Candidates must meet the qualifications for the classification of Lead Administrative Support Assistant (available at https://oa2.mo.gov/personnel/job-class/02am30-lead-administrative-support-assistant )

If you have questions about this position please contact:

Candice Talbot, Regulatory Compliance Manager at Candice.Talbot@health.mo.gov or 816-632-6541

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.