Administrative Support Assistant

Joplin Regional Office

Annual Salary: $32,697.60 Semi-Monthly: $1,362.40

Typical working hours: 8:00am to 4:30pm, Monday through Friday

Job Location:

This position will be domiciled in Joplin, Missouri but will include some duties associated with the Springfield Regional Office incumbent with the domiciled location.

Why you’ll love this position:

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

Benefits of working with Missouri Department of Mental Health include Health, Vision, and Dental Insurance, Sick and Vacation Leave, 13 Paid Holidays per year, and Retirement. https://oa.mo.gov/personnel/state-team-members/team-member-benefits

Role Description:

This position will perform all clerical support functions, including medical record management. Successful candidates have strong organization and computer skills. Communication, tracking, and customer service skills are key attributes to this position. Additionally, there will be a requirement of team player attributes. The position will collaborate with other clerical staff for backup to the receptionist.

Typical Qualifications

One to three years of experience as an Office Assistant with the State of Missouri or one to three years of relative office support experience and possession of a high school diploma or equivalency. Current DMH employees applying for this position must be free of discipline for six months and have a good attendance record. To promote to this position, you should be free of discipline for twelve months.

What you’ll do:

• Provide backup relief to the receptionist as needed and in coordination with other clerical staff.
• Respond to requests for confidential information.
• Comply with all DMH HIPAA Department Operating Regulations.
• Maintains records of persons in Intake status and distribute records of new eligible clients to team supervisors within delegated timelines.

Essential Functions:

• Prioritize proofread, neat, and correct work according to the needs of clients and office staff.
• Assist staff in maintaining agency workflow.
• Accepts organizational change and demonstrates flexibility in adapting to change.
• Communicates effectively with others; demonstrates diplomacy and tact when communicating with others both verbally and nonverbally.

To Apply:

https://mocareers.mo.gov/apply for applicants not yet employed with the State of Missouri.

https://mocareers.mo.gov/internal for applicants currently employed with the State of Missouri.

Complete information must be provided for your request to be considered. Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process.

If you have any questions about this position, please call/email Human Resources at: 417.895.7434, Ashlee.robinson@dmh.mo.gov

The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.