9 Help Desk Support Technician Jobs in Jackson, MS
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State of Mississippi is Hiring a Help Desk Support Technician Near Jackson, MS
Position: Help Desk Support Tech
Location: Jackson MS 39211
Contract Term: 4 months
JOB DESCRIPTION
Selected candidate’s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. Candidate must also have excellent communication skills.
REQUIRED SKILLS/EXPERIENCE
- Experience working in a help desk environment
- Experienced with providing support for O365 Applications
- Experience providing remote assistance using various platforms
- Experience in desktop\laptop repair, troubleshooting, and software installation
- Hardware Implementation and Deployment
- Active Directory Management
Preference given to candidates with the below skills/experience. Must also meet minimum requirements.
- Microsoft O365 experience
- BMC Footprints Help Desk Experience
- MAC OS Experience
Job Type: Contract
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 6 years
Schedule:
- 8 hour shift
Ability to Relocate:
- Jackson, MS 39201: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor
Public Administration
$47k-58k (estimate)
02/25/2024
05/12/2024
mississippi.gov
JACKSON, MS
15,000 - 50,000
Private
PHIL BRYANT
$10B - $50B
Public Administration
Related Companies
The job skills required for Help Desk Support Technician include Help Desk, Problem Solving, Active Directory, Help Desk Support, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support Technician positions, which can be used as a reference in future career path planning. As a Help Desk Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Technician. You can explore the career advancement for a Help Desk Support Technician below and select your interested title to get hiring information.
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