Working Title: Insurance Investigator - Health / Life
Job Class: Commerce Analyst 1, Commerce Analyst 2, or Commerce Analyst 3
Agency: Commerce Department

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/20/2024
• Closing Date: 05/13/2024
• Hiring Agency/Seniority Unit: Commerce Dept
• Division/Unit: Enf Insurance Enforcement
• Work Shift/Work Hours: Shift
• Days of Work: Monday - Friday
• Travel Required: Yes (up to 10%)
• Salary Range:
  • Commerce Analyst 1 $24.92 - $36.34 / hourly
  • Commerce Analyst 2 $26.64 - $39.06 / hourly
  • Commerce Analyst 3 $28.50 - $41.93 / hourly
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Emp/MAPE
• FLSA Status: Non-exempt
• Permanent Work Location: St. Paul
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Hybrid work environment with potential for significant telework. Primary work location will be the Golden Rule Building in St. Paul.

This vacancy is being posted at 3 job classes. Commerce Analyst 1, Commerce Analyst 2 and Commerce Analyst 3. Final job class will be determined based on successful applicant's qualifications.

This position will primarily investigate routine complaints against insurance companies and less complex complaints against agents, adjusters, and agencies. The role involves obtaining and reviewing documentation, interviewing subjects and witnesses, writing accurate and thorough reports and recommendations, negotiating settlements, and testifying at administrative hearings.

Minimum Qualifications

Commerce Analyst 1:

• One (1) year of professional experience working as a life insurance underwriter or compliance analyst, a licensed insurance producer selling life insurance, annuities, or health insurance claims or appeals examiner or SIU.

Applicants who meet the above experience will be further evaluated based on the following:

• Proficient in Microsoft Suite (outlook, excel, word)

Commerce Analyst 2:

• Two (2) years of professional experience working as a life insurance underwriter or compliance analyst, a licensed insurance producer selling life insurance, annuities, or health insurance claims or appeals examiner or SIU.
  • A Bachelor's degree in Business, Criminal Justice, Journalism, or related field is equivalent to one (1) year of experience.
  • An Advanced degree in Business, Criminal Justice, Journalism, or related field is equivalent to eighteen (18) months of experience.

Applicants who meet the above experience will be further evaluated based on the following:

• Proficient in Microsoft Suite (outlook, excel, word)

Commerce Analyst 3:

• Three (3) years of professional experience working as a life insurance underwriter or compliance analyst, a licensed insurance producer selling life insurance, annuities, or health insurance claims or appeals examiner or SIU.
  • A Bachelor's degree in Business, Criminal Justice, Journalism, or related field is equivalent to one (1) year of experience.
  • An Advanced degree in Business, Criminal Justice, Journalism, or related field is equivalent to eighteen (18) months of experience.

Applicants who meet the above experience will be further evaluated based on the following:

• Proficient in Microsoft Suite (outlook, excel, word)
• Experience giving presentations to a large group in-person and virtually.
• Experience conducting complex investigations, including one-on-one subject interviews with victims using effective communication skills.

Preferred Qualifications

• Advanced degree in Business, Criminal Justice, Journalism, or related field (Masters or J.D.).
• Experience conducting investigations (civil or criminal).
• Insurance or related designation (CLU, FLMI, AIRC, FAHM, MCM, CFE).
• Variety of experiences working effectively with others from different backgrounds and cultures.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

Job offer is contingent upon passing reference checks to verify job-related credentials, a criminal background check and driver's license check prior to appointment.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Karlie Kulas at karlie.kulas@state.mn.us or 651-539-1662.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Karlie Kulas at karlie.kulas@state.mn.us.

About Commerce Department

Commerce protects the public interest through a broad range of regulations and programs. We oversee more than 40 industry areas in Minnesota and license about 250,000 professionals and businesses to ensure that their services and products are fair, accessible and comply with state laws.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.