Requisition No: 829549 

Agency: Department of Law Enforcement

Working Title: OPERATIONS & MGMT CONSULTANT MGR - SES - 71001425

 Pay Plan: SES

Position Number: 71001425 

Salary: $60,000.00 

Posting Closing Date: 05/30/2024 

Total Compensation Estimator Tool

OPERATIONS & MANAGEMENT CONSULTANT MANAGER - SES

CRIMINAL JUSTICE INFORMATION SERVICES

CRIMINAL HISTORY SERVICES

**Internal advertisement for current FDLE members**

POSITION SUMMARY:

Under the direction of the Criminal History Services (CHS) Planning and Policy Administrator (PPA), the incumbent in this position assists with the supervision, administration and resolution of operational and management problems as they relate to the activities of CHS. This position is responsible for providing management consultant services to the Division, Department, and other agencies to improve operations and ensure efficient and effective accomplishments of agency objectives. Additionally, this position provides research analysis relative to state and national laws, rules and regulations that directly or indirectly have an impact on the dissemination of criminal justice data or information. This position also provides management assistance in such areas as fiscal accounting functions, auditing daily workflow reports, evaluating unit workload status and construction of performance progress reports. This position plans and implements new programs for collecting and/or using criminal justice data, conducts management studies and surveys of criminal justice information programs, analyzes and develops projects relating to criminal justice information and assists federal, state, and local agencies in the collection and use of information about crime. This position works independently and in teams to accomplish objectives established in the Agency Strategic Plan and consults with other governmental agencies to evaluate their information needs and capabilities. This position must meet FCIC/NCIC Certification requirements within six (6) months of appointment and maintain this certification as required by the FCIC Basic Training Manual. The member in this position is responsible for the care, custody, and control of all property assigned.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Formulating objectives by outlining goals, activities and special projects which are consistent with the section’s overall objectives and division mission, and conveying to unit members;
• Coordinating various work volumes daily and addressing them through work adjustments by monitoring the status of the work in the unit. Insuring coordination with counterparts on alternate shifts or other units within the section, with respect to work adjustments or procedural changes to insure other areas are not adversely impacted. Verbal status reports are provided weekly or as instructed by the supervisor;
• Coordinating with various state agencies (i.e.; Department of Business and Professional Regulation) and other private entities, as appropriate, to implement electronic criminal history record checks and retention of fingerprints;
• Providing on-going quality assurance to identify potential problems and recommend alternative resolutions related to the submission of electronic fingerprints and posting of arrest notifications;
• Implementing corrective action as related to submission of electronic fingerprints and posting of arrest notifications;
• Facilitating the processes of criminal history record checks with the FBI;
• Representing FDLE at meetings and conferences related to the CHS criminal history record check process; and
• Recommending operation policies and assisting in the establishment of procedures and procedural manuals, to implement policies, achieve operational objectives or resolve operation problems.

To be considered as a potential candidate, you must meet the minimum qualifications(s) listed below. Degrees must be from an accredited college or university as recognized by the U.S. Department of Education.

MINIMUM QUALIFICATIONS:

1. A bachelor's degree from an accredited college or university and four years of experience in analysis, planning, research, evaluation, or administrative work; or
2. A high school diploma or its equivalent and eight years of experience in analysis, planning, research, evaluation, or administrative work; or
3. Any combination of education or experience, as described above, for a total of eight years.
4. A master's degree from an accredited college or university can substitute for one year of the required experience.

Note: 30 semester hours, or equivalent, of coursework from an accredited college or university is equivalent to one year of experience.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of office procedures and practices;
• Knowledge of the principles and techniques of effective verbal and written communication;
• Knowledge of the methods of data collection;
• Ability to understand and apply applicable rules, regulations, statutes, policies and procedures;
• Ability to deal with the public in a tactful and courteous manner;
• Ability to work independently by planning, organizing, and coordinating work assignments;
• Ability to communicate effectively verbally and in writing;
• Ability to establish and maintain effective working relationship with others;
• Ability to resolve conflict in an efficient and timely manner; and
• Ability to organize and prioritize multiple tasks with conflicting deadlines.

BASE SALARY:

• $60,000.00

NOTES:

Starting salary will be at the minimum of the class pay range, unless otherwise dictated by FDLE's pay policy. The elements of this selection process may include a work sample and/or interview. Future vacancies may be filled from this position advertisement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.