Summary Statement

• An incumbent in this class functions at the entry level and works in the evening hours as well as weekends. Essential job functions include : providing recommendations for juvenile bail proceedings in a Justice of the Peace Court;
• completing the Delaware Risk Assessment Instrument (RAI) using information obtained through records / database reviews, phone interviews with youth / family, and other sources;

providing written communication to DSCYF staff regarding bail outcomes and other information; and supporting the unit through document management and case management assistance.

Essential Functions

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides services to advocate for health, safety and welfare or rights of clients and their families and assists them in obtaining needed services.
• Interviews clients and family members and / or professionals to gather personal, social and background information; works closely with the client and family to formulate a clear description of the client and family’s problems;
• identify the key forces which maintain the problems; discover resources and strengths available to the client and family to resolve the problems;

and identify the blocks, if any, that prevent the client and family from resolving the problems without the intervention of the State agency.

• Determines eligibility for various social service programs offered by the agency or available in the community.
• In collaboration with the client and family, and with consultation from a technical superior, develops and implements service / treatment plans, outlining the goals and objectives to be accomplished, methods and techniques to be used, and anticipated results;

helps the client and family to obtain community, social and / or therapeutic services and resources needed to accomplish plans and objectives.

• Conducts individual and family counseling sessions with clients and members of the family to aid in achieving satisfactory social development and adjustment to specific problems and situations.
• Assesses progress toward goals and makes recommendations on plans such as reclassification, discharge, aftercare, emergency protective placement in emergency or crisis situations, guardianship, petitions or options counseling.
• Prepares social histories, client progress reports, evaluation and discharge summaries, court reports or petitions; prepares and maintains a variety of records and files pertaining to clients assigned to caseload.
• Enforces court orders and conditions of community supervision as required. Attends court hearings and other judicial proceedings to answer questions;

makes recommendations and prepare progress reports regarding clients.

May be called upon to intervene in crisis situations such as potential suicides, assault and battery against clients, and sexual abuse cases.

May coordinate with law enforcement and other emergency staff if needed. May be required to isolate and / or physically restrain clients who are acting out.

May be required to perform emergency duty which requires being on call for an assigned time period.

Job Requirements

Paraprofessional health or human service work may include but is not limited to interviewing clients and identifying personal, health, social or financial needs to align with program requirements, or coordinating with community resources to obtain client services.

• Professional health or human service work may include but is not limited to determining eligibility for and availability of community resources;
• assisting and connecting clients and their families to needed services; addressing family conflict and engaging crisis resolution;

and evaluating progress towards goals.

JOB REQUIREMENTS for Family Service Specialist

Applicants must have education, training and / or experience demonstrating competence in each of the following areas :

1. Applicants must possess at least one of the following :

One year of experience in professional health or human service work.

Two years' experience in paraprofessional health or human service work. An Associates degree may substitute for one year of paraprofessional experience.

Possession of a Bachelor's degree or higher or have an anticipated graduation date within 3 months, with coursework in Behavioral Science, Psychology, Sociology, Human Services or related field.

Additional Posting Information

This is a Casual / Seasonal position which is a non-pension eligible position without healthcare and / or other benefits.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s .

More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.

Pre-employment Drug Testing : Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.

This position is covered by a collective bargaining agreement based on its individual terms.

Last updated : 2024-04-28