Summary Statement

This is the third level of administrative specialist work providing administrative support in a variety of operational areas to a Division Director, Deputy Director or head of a large operating unit or an administrative official typically at the upper management level.

A significant aspect of the work is representing the agency on behalf of the superior in providing guidance and consultations to all levels of management on policy questions and administrative matters.

Typically, only one Administrative Specialist III will be allocated to a manager as described above.

Essential Functions

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Applies agency laws, rules, regulations, policies and procedures in maintaining and processing agency information.
• Creates official agency word processing documents; creates and maintains agency databases typically using Access or similar software packages;

creates and maintains spreadsheets; creates original presentations using software packages.

• Serves as a liaison with the public, clients, agency staff and others to exchange information and explain agency services, laws, rules, regulations, policies and procedures.
• Assures effective coordination of operational functions.
• Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.
• Obtains, organizes and drafts technical and administrative material necessary for public information or departmental use.

Collects and compiles data to prepare reports and provide supporting documentation.

• Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.
• Maintains and controls data and / or filing systems to ensure effective, accurate and easily retrievable documentation of operations, program and project activities.
• May oversee or supervise lower level employees.

Job Requirements

JOB REQUIREMENTS for Administrative Specialist III

Applicants must have education, training and / or experience demonstrating competence in each of the following areas :

• Two years experience in coordinating administrative support operations, tracking workflow and resolving problems, providing guidance and consultation to management, customers and others on administrative matters.
• Two years experience in conducting research from multiple sources, analyzing data collected and preparing reports, letters, and administrative documents.
• One year experience in using an automated information system to enter, update, modify, delete, retrieve / inquire and report on data.
• One year experience in using standard computer software programs for word processing, spreadsheets or databases.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.

S. . DelDOT does not provide employment-based sponsorship.

Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Pre-employment Drug Testing : Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Benefits

Last updated : 2024-05-08