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Administrative Assistant III - Central Regional Office
$46k-58k (estimate)
Full Time 3 Months Ago
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State of Colorado Job Opportunities is Hiring an Administrative Assistant III - Central Regional Office Near Denver, CO

Department Information

This position is open only to Colorado state residents.
Please note: This recruitment may be used to fill multiple vacancies.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

About the Division of Youth Services:
The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, assessment, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates 15 secure youth centers that serve youth between the ages of 10 and 21 who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for managing and overseeing Colorado Youth Detention Continuum programs (SB 91-94), a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: www.colorado.gov/cdhs/dys

Description of Job

Purpose of the Work Unit:

The DYS Central Region office provides a continuum of residential and non-residential services that encompass commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. Regional Offices are responsible for: Oversight of the region's client management and parole systems; liaison and collaboration with juvenile justice and human services local agencies; representing the division on local collaborative management (HB 04-1451) projects; collaboration and coordination with local judicial districts to administer the Colorado Youth Detention Continuum programs (SB 91-94) detention services programs; and, The development of local resources to meet the needs of youth and families as they transition from residential treatment back to their communities. Client management is an overarching case management system for youth who are committed to the custody of the Department of Human Services, Division of Youth Services. The system functions to guide youth through the commitment continuum from assessment through parole; develop treatment and supervision plans for each committed youth; monitor the youth's progress in treatment through regular contact with program staff; present the youth's community treatment plan to the Community Review Board when community-based programming is prescribed; prepare the parole plan and present the plan and the youth before the Juvenile Parole Board; procure transition and parole services for youth upon community transition; supervise and monitor each youth's progress while on parole; and, advocate for the needs of the youth in their care. In addition, regional offices also negotiate contracts with residential and non-residential treatment providers and monitor those programs for contract compliance and compliance with department and division policies and procedures.

Purpose of the Position:

This position is intended to provide administrative support to the DYS Central Region Office employees. This position also corresponds and works with DYS Central Region Office management supervisors, program assistants, administrative assistants, and other DYS employees across the state to provide additional support and ensure mandates are met and service delivery is uninterrupted.

Job Duties:
  • Assists Central Region Office employees in various ways, including receiving and entering information into the Colorado Trails database, filing records and shredding, maintaining confidential electronic records as needed, and responding to requests for assistance. Responsible for tasks to include but not limited to managing warrant checks at various intervals, obtaining restitution and community service requirements, setting up and tracking Victim Notification requirements, opening and closing Medicaid applications, identifying gaps in placement entries in the Trails database, managing the client discharge process, escape notifications, and similar tasks.

  • Monitors placement changes and sends Open Medicaid Requests to residence counties.
  • Supports, coordinates, and maintains the Central Region Victim Notification Program.
  • Assist in the administrative operation of the office through customer service and office coverage.
  • Assists in gathering and tracking regional information where needed for reporting functions and other ad-hoc projects and assignments.
  • Corresponds and collaborates with other Administrative Assistant positions to provide backup or additional support for each other and to ensure agency mandates are met and service delivery is uninterrupted.
  • Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

The Colorado Constitution, Article XII, Section 13 requires that applicants for state classified government jobs be residents of Colorado.

Applicants must meet the minimum qualifications listed below to continue in the selection process for this position. Work experience must be specifically documented on your application. Do not use "see resume" or "see attached" statements on your application.

Minimum Qualifications

  • Three (3) years of general clerical or administrative service experience.


Part-time experience will be pro-rated. *Please note: RESUMES will not be accepted in lieu of a complete application. Applications with no work history will be failed for being incomplete.


Substitutions
  • College, university, or non-correspondence business school coursework may substitute for experience on a year-for-year basis for up to two years of general experience.
You MUST submit a copy of your transcripts with your application materials if you are substituting education coursework for experience.

**Please Note:
As part of the Comparative analysis process, candidates who meet the minimum qualifications will be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.**

Highly Desirable Competencies:
  • Microsoft Office or Microsoft 365 Experience - Word, Excel, Access, and PowerPoint.

  • Microsoft Office Specialist Certification
  • Job Knowledge - Previous working experience within Regional Center Operations with the Colorado Division of Youth Services
  • Critical Thinking, Decision Making, and Problem Solving - Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems with minimal to no supervision.
  • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Communication - Of the oral and written English language – experience with oral presentations and public speaking; experience with structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Technology and Computers - Experience with software and hardware, data systems, multi-relational databases, Internet, email, and other workplace technology and electronic devices.

Conditions of Employment:
  • Be a minimum of 21 years of age, with no felony convictions or history of domestic violence.

  • Possess and maintain a valid U.S. driver's license.
  • May need to travel to attend meetings, run office errands, or transport vehicles to maintenance shop for repair.
  • Pass C.R.S. 27-90-111 background check investigations.
  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and explain why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
  • Included in the background investigation process is a current/previous employer check. Your current and previous employers within the last 10 years must be listed on your application, even if the job duties are unrelated to the Administrative Assistant III position. Incomplete work history and employer information (address, phone, supervisor name, beginning and end dates) or omission of former employers may result in application disqualification.
  • Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Central Region Office On The Job Training Program, and mandatory training in all subject areas.


Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply

The Assessment Process

For additional recruiting questions, please contact
Isaac.Phelps@state.co.us

Please Note:
As part of the Comparative analysis process, candidates who meet the minimum qualifications will be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.

About Us:
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
  • Medical and dental health plans
  • Employer supplemented Health Savings Account
  • Paid life insurance
  • Short- and long-term disability coverage
  • 11 paid holidays per year plus vacation and sick leave
  • BenefitHub state employee discount program
  • Employee Wellness program
  • Excellent work-life programs, such as flexible schedules, training and more
  • Remote work arrangements for eligible positions

  • Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.


We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.


ADAA Accommodations:
CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~


Toll Free Applicant Technical Support

Job Summary

JOB TYPE

Full Time

SALARY

$46k-58k (estimate)

POST DATE

01/19/2024

EXPIRATION DATE

05/08/2024

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