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What you will be doing:
Eligibility Technician 3 serves as a lead or advanced technician who trains other technicians, assigns, and evaluates work, and/or performs specialized services and the most difficult or controversial case management to determine eligibility and authorize benefits for public and family assistance programs. This position works with Alaskan families, elders, and other individuals in need to reach higher levels of independence and self-sufficiency by connecting them to the variety of public assistance programs our agency provides.
Our organization, mission, and culture:
The Division of Public Assistance (DPA) is dedicated to supporting Alaskans in need by providing them with the basic living expenses and promoting self-sufficiency. We treat individuals and families with respect and strive to help them achieve higher levels of independence while valuing their cultural, geographic, and economic diversity. We are responsible managers of the public programs that we are entrusted with. We aim to achieve success by focusing on continuous improvement.
The benefits of joining our team:
The Division of Public Assistance (DPA) is devoted to developing and sustaining a quality workforce by developing staff and encouraging career advancement within the agency. We foster growth and learning, believing that you can begin your career, work your way through the ranks and into the Policy, Administrative and Leadership team of our agency. We provide a competitive benefits package, flexible work schedules, and job stability.
The working environment you can expect:
This position joins a statewide eligibility team in local Public Assistance offices across the state.The work location for this particular position is located at: 11312 Kenai Spur Hwy., Suite #2 in Kenai AK.
Are you someone who enjoys taking on challenges with rewards, mentoring others, and taking the lead on special projects? If yes, we would like to invite you to join one of our dynamic team at the Division of Public Assistance. Working with us offers a unique and ever-changing experience that is both challenging and rewarding. Our aim is to develop a more modern and adaptable system that can better serve Alaskans. Come and be a part of our dynamic rewarding team that helps to find solutions.
Who we are looking for:
To be successful in this position, a candidate will need the following core competencies in:
Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, possible upset individuals, and possibly emergency situations).
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior; stays organized while working on multiple projects; is open and responsive to feedback.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Developing Others: Develops the abilities of others to perform and contribute to the health and welfare of Alaskans and the Division by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
A cover letter is NOT required for this position.Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. m qualification competencies and what you would bring to the position.
To view the general description and example of duties for this job class, please go to the following link and search for Eligibility Technician 3:
https://www.governmentjobs.com/careers/Alaska/classspecs.
One year of experience as an Eligibility Technician 2 with the State of Alaska or the equivalent with another employer;
OR
One year performing similar work that developed knowledge and skills in applying program requirements to diverse situations, conducting interviews, and gathering information in order to obtain and verify information while working with client customers in stressful situations.
Substitution:
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).
At time of application, applicant is requested to submit:
Full Time
Public Administration
$54k-69k (estimate)
04/26/2024
06/24/2024
alaska.gov
JUNEAU, AK
3,000 - 7,500
2017
MICHAEL DUNLEAVY
$5B - $10B
Public Administration
Agriculture Division is an information technology and services company based out of 100 Main St # 200, Little Rock, Arkansas, United States.
The job skills required for Eligibility Technician 3 include Initiative, Leadership, Commitment, Promotion, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be an Eligibility Technician 3. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Eligibility Technician 3. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Eligibility Technician 3 positions, which can be used as a reference in future career path planning. As an Eligibility Technician 3, it can be promoted into senior positions as a Human Resources Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Eligibility Technician 3. You can explore the career advancement for an Eligibility Technician 3 below and select your interested title to get hiring information.