Customer Service Representative

Responsibilities:
- Handle incoming customer inquiries
- Provide accurate and timely information to customers
- Assist customers with product selection, order placement, and issue resolution
- Maintain a high level of professionalism and customer service in all interactions
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
- Collaborate with other team members to improve processes and customer experience

Requirements:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Experience in outbound calling is a plus
- Proficient in using CRM software and other customer service tools
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- High school diploma or equivalent

Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. We offer competitive pay, comprehensive training, and opportunities for career growth. Apply now to start your journey with us!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Professional development assistance

Experience level:

• 1 year
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person